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For Companies At a Glance
- Tasks: Drive growth for WatchGuard products by engaging with customers and partners.
- Company: Join Northamber, a leader in tech solutions, focused on customer success and innovation.
- Benefits: Enjoy flexible working options, training opportunities, and a vibrant team culture.
- Why this job: Be part of a dynamic team that values creativity and customer-centricity while making an impact.
- Qualifications: No specific experience required; enthusiasm and a willingness to learn are key!
- Other info: Opportunity to attend training sessions and represent Northamber at events.
The predicted salary is between 36000 - 60000 £ per year.
The purpose of the Role: The role is to support Northamber reach their revenue and customer growth objectives through acting as the subject matter expert for WatchGuard portfolio to both new and existing customers. This person will drive the WatchGuard business in the UK and within Northamber, by identifying new areas of growth within our partners and maximising every opportunity with associated products.
The dimensions of the role: You will be expected to consistently deliver exceptional customer service by thinking creatively, displaying enthusiasm, being positive and putting our customers and our people at the heart of everything you do to achieve the best possible results. You will be working closely with the Product Manager and Product Specialist.
Objectives:
- Coordinate with various existing business sales teams and customers to meet or exceed Northamber strategic objectives and set targets.
- Using existing customer base expand number of trading customers and grow revenues with primarily focus on the WatchGuard product range.
- Developing strategic relationships with partners with multiple and single decision-maker contacts within the account base.
- To efficiently manage the process of identifying, onboarding, quoting, and closing WatchGuard business with new and existing Northamber customers.
- Achieve the mutually agreed, shared targets across the WatchGuard product split.
- Where an opportunity exists introduce other divisions from Northamber into the accounts.
- Drive and communicate vendor or Northamber promotions within our customers.
Key Responsibilities:
- Delivering an expert service in your field.
- Delivering against organisational and personal KPI’s including revenue, margin, and activity levels.
- Provide training to both the Northamber Sales Team and our customers on WatchGuard, including (but not limited to) the Partner Program, Sales Tools, Promotions and Product line up.
- Developing, qualifying, and following up on sales leads with new and existing clients.
- Being engaged with WatchGuard PAM’s (Partner Account Managers) to jointly develop and grow our shared accounts.
- Seeking and sharing commercial information on competitors, to ensure that our bids are competitive, whilst achieving profitability.
- Identifying gaps in the WatchGuard and Northamber portfolio to make sure all white space is addressed and targeted.
- Ensuring the WatchGuard pipeline and forecast is up to date and accurate.
- Provide Northamber Credit Services Team a weekly report of upcoming projects to flag any potential credit limit limitations.
- Provide support to the team with preparing for and assisting in the running of Focus Days.
- Continually updating and maintaining customer information and business activity in CRM Platform.
- Providing WatchGuard with a monthly update on successes and wins.
- Attending applicable training sessions provided by vendors and product teams; requesting training for areas you are less confident in.
- Developing a positive and pro-active relationship with Sales, Product, and other supporting team members.
- Represent Northamber by attending customer site and events when required.
KPI’s:
- Customer meetings (either F2F or Virtual).
- Growth of WatchGuard unmanaged accounts.
- Agreed number of net new traded accounts or reactivation of lost accounts.
Business Development Manager – WatchGuard employer: Northamber PLC
Contact Detail:
Northamber PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager – WatchGuard
✨Tip Number 1
Familiarise yourself with the WatchGuard product range and its unique selling points. This knowledge will not only help you in discussions but also demonstrate your commitment to understanding the role and its requirements.
✨Tip Number 2
Network with professionals in the industry, especially those who have experience with WatchGuard products. Attend relevant events or webinars to build connections that could provide insights or referrals.
✨Tip Number 3
Prepare to discuss how you can drive revenue growth and customer engagement. Think of specific strategies or past experiences where you've successfully expanded a customer base or improved sales performance.
✨Tip Number 4
Showcase your ability to work collaboratively by highlighting examples of successful partnerships you've developed in previous roles. This will align well with the expectations of coordinating with various sales teams and partners.
We think you need these skills to ace Business Development Manager – WatchGuard
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business development and customer service. Emphasise any previous roles where you have successfully driven sales or managed client relationships, particularly in the tech or security sectors.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the WatchGuard portfolio. Discuss how your skills align with the responsibilities outlined in the job description, such as developing strategic relationships and achieving sales targets.
Showcase Your Knowledge: Demonstrate your understanding of the WatchGuard products and the competitive landscape in your application. Mention any relevant training or certifications you have that relate to the role, as this will show your commitment and expertise.
Highlight Customer-Centric Achievements: Provide examples of how you have delivered exceptional customer service in past roles. Use specific metrics or outcomes to illustrate your success in meeting or exceeding customer expectations, which is crucial for this position.
How to prepare for a job interview at Northamber PLC
✨Know Your WatchGuard Inside Out
Make sure you have a solid understanding of the WatchGuard product range. Familiarise yourself with its features, benefits, and how it stands out from competitors. This will help you demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples that highlight your ability to deliver exceptional customer service. Think about times when you've gone above and beyond for clients, as this role places a strong emphasis on putting customers at the heart of everything.
✨Demonstrate Strategic Thinking
Be ready to discuss how you would identify new areas of growth and develop strategic relationships with partners. Think of specific strategies or approaches you've used in the past to drive business growth.
✨Prepare for Team Collaboration
Since you'll be working closely with various teams, be prepared to talk about your experience in collaborating with others. Highlight instances where teamwork led to successful outcomes, especially in sales or product training contexts.
