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- Tasks: Act as a bridge between clients and our tech team, ensuring product success.
- Company: Join teamGenie, a leader in transforming workplace teams globally.
- Benefits: Enjoy a fully remote role with a vibrant virtual community.
- Why this job: Shape product evolution while enhancing user experiences in a dynamic environment.
- Qualifications: Experience in product ownership, customer success, and strong communication skills required.
- Other info: Only open to UK nationals living in the UK.
The predicted salary is between 28800 - 48000 £ per year.
The opportunity: We are looking for a proactive and customer-oriented Product Champion to join our team. Focussed on teamSalient - our proprietary digital tool created to transform work teams - this role will act as a vital link between clients and our Client Delivery Director, and technical software team. You will take ownership of key product responsibilities, ensure clients maximize its value, and help shape the product’s evolution. You’ll be joining at an exciting time alongside other team members as we scale the use of our digital tools with new clients. This is an exciting opportunity for someone looking to develop their product management career working closely as part of a core team, customers, and a dedicated technical team.
Role requirement: Full time, permanent, home-based role. You will join the vibrant teamSalient virtual community.
Role responsibilities:
- Work closely with customers to understand their needs, provide guidance, and ensure they maximize the value from teamSalient.
- Act as the key liaison between the Client Delivery Director and the technical software team, translating business goals into actionable product requirements.
- Collaborate with the technical team to refine user stories, acceptance criteria, and backlog priorities.
- Support backlog management, sprint planning, and roadmap updates.
- Own the final QA process, ensuring all new features and updates meet quality standards before going live.
- Gather and analyse customer and stakeholder feedback to identify opportunities for product improvements and new tools.
- Monitor product performance, adoption, and user engagement to drive continuous enhancements.
Experience, skills and qualities required:
- Proven experience and track record in product ownership (Essential), business analysis, customer success (Essential), and/or quality assurance.
- Strong verbal and written communication and stakeholder management skills.
- Detail-oriented, with the ability to identify and resolve potential issues.
- Ability to translate client and business requirements into clear, actionable plans.
- Understanding of Agile methodologies and software development processes.
- Passion for delivering great user (customer) experiences and driving product adoption.
- Highly organised, self-motivated, proactive, problem solver, focused on results. (Essential)
- Strong planning and excellent customer service and communication skills. (Essential)
- For security reasons, the role is only open to UK nationals living in the UK. (Essential)
About teamGenie: teamGenie is a market leading company on a mission to transform every team at work. Working globally with handpicked, world-class accredited team coaches, we specialise in designing, coaching and developing teams working with an impressive international client base.
Interested? Applicants (no agencies) should send a CV and covering letter explaining how they meet the role criteria. Applications without this may not be considered. Good luck.
Product Champion employer: teamGenie®
Contact Detail:
teamGenie® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Champion
✨Tip Number 1
Familiarise yourself with teamSalient and its features. Understanding the product inside out will help you communicate effectively with both clients and the technical team, showcasing your proactive approach.
✨Tip Number 2
Network with professionals in product management and customer success. Engaging with others in the field can provide insights into best practices and may even lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss your experience with Agile methodologies. Being able to articulate how you've successfully implemented Agile processes in previous roles will demonstrate your fit for the position.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've resolved issues in past projects. This will highlight your ability to handle challenges and ensure client satisfaction.
We think you need these skills to ace Product Champion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product ownership, business analysis, and customer success. Use specific examples that demonstrate your ability to translate client needs into actionable plans.
Craft a Compelling Cover Letter: In your cover letter, explain how your skills align with the role of Product Champion. Emphasise your passion for delivering great user experiences and your understanding of Agile methodologies.
Showcase Communication Skills: Since strong verbal and written communication is essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language throughout your CV and cover letter.
Highlight Problem-Solving Abilities: Demonstrate your detail-oriented nature and problem-solving skills by providing examples of how you've identified and resolved issues in previous roles. This will show your proactive approach to challenges.
How to prepare for a job interview at teamGenie®
✨Understand the Product
Make sure you have a solid grasp of teamSalient and its features. Familiarise yourself with how it benefits clients and be ready to discuss specific examples of how you've helped customers maximise product value in the past.
✨Showcase Your Communication Skills
As a Product Champion, you'll need to liaise between clients and technical teams. Prepare to demonstrate your strong verbal and written communication skills by discussing how you've effectively managed stakeholder relationships in previous roles.
✨Emphasise Your Problem-Solving Abilities
Highlight your detail-oriented nature and ability to identify potential issues. Be prepared to share examples of challenges you've faced in product management or customer success and how you resolved them.
✨Familiarise Yourself with Agile Methodologies
Since the role requires an understanding of Agile processes, brush up on Agile principles and be ready to discuss how you've applied them in your previous work. This will show your readiness to adapt to their development processes.
