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For Companies At a Glance
- Tasks: Maximise vehicle sales and build lasting customer relationships.
- Company: Join Volvo Car UK, a leader in customer satisfaction and innovative automotive solutions.
- Benefits: Enjoy a competitive salary, OTE potential, and a supportive team culture.
- Why this job: Be part of a dynamic team that values creativity and customer service excellence.
- Qualifications: Looking for enthusiastic team players with a passion for cars and customer experience.
- Other info: Diversity and inclusion are at our core; everyone is welcome to apply.
The predicted salary is between 22000 - 30000 £ per year.
Volvo Car UK has an exciting opportunity for a Vehicle Sales Consultant in Maidstone, where their vision is to exceed customer expectations in all areas of the business. By creating pleasure in ownership and providing a hassle-free experience, they aim to create long-term and meaningful relationships.
What you will do:
- Maximise new and used vehicle sales through both prospecting and conquest business, achieving personal sales volume and financial targets set by the Sales Manager.
- Sell finance and insurance schemes, accessories, and extended warranties.
- Achieve agreed performance gateways in terms of penetration levels and volume.
- Offer test drives at every opportunity, ensuring manufacturer standards are observed.
- Operate the company's prospect and follow-up systems effectively, maintaining them daily, including demonstrator logs.
- Record and capture customer information to company standards, ensuring quality and consistency in all communications.
Examples of contact standards:
- Telephone: Respond within 5 rings, introduce yourself with enthusiasm, take caller’s name and contact details, identify vehicle of interest, budget, funding intention, and enquiry source, then agree next steps (e.g., appointment/test drive).
- Showroom: Capture full personal/contact details, identify vehicle of interest and budget, offer and arrange a test drive, explain finance options, and book follow-up appointments.
Who you are:
- A team player who thrives in a customer-centric, creative, and results-driven environment.
- Logical and methodical in your approach, yet innovative and energetic.
- Charismatic, creating a trusting and productive environment for customers and colleagues.
- Passionate about the Volvo brand and committed to delivering an excellent customer experience.
- Eager to learn and develop in line with the company’s goals and your own career aspirations.
How to Apply:
Applications must be submitted through LinkedIn. If you’d like more information about the role and its responsibilities, please reach out to leigh.craddock@volvocars.com.
We are committed to equal opportunities for all employees. We pride ourselves on creating a diverse and inclusive working environment where everyone can thrive, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Contact Detail:
Volvo Car UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Sales Consultant
✨Tip Number 1
Familiarise yourself with the Volvo brand and its values. Understanding what makes Volvo unique will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and in person. Since you'll be expected to engage with customers enthusiastically, role-playing different scenarios can help you feel more confident.
✨Tip Number 3
Network with current or former employees of Volvo Car UK. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 4
Prepare to discuss your sales strategies and how you would approach achieving targets. Think of specific examples from your past experiences that showcase your ability to meet and exceed sales goals.
We think you need these skills to ace Vehicle Sales Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Vehicle Sales Consultant. Familiarise yourself with the key tasks such as maximising vehicle sales, offering test drives, and maintaining customer information.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, customer service, and any previous roles in the automotive industry. Emphasise your achievements and how they align with the expectations outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the Volvo brand and your commitment to delivering excellent customer experiences. Use specific examples from your past experiences to demonstrate your skills and how they relate to the role.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team and show your enthusiasm for the role.
How to prepare for a job interview at Volvo Car UK
✨Know Your Product
Familiarise yourself with the Volvo brand and its vehicles. Understand the features, benefits, and unique selling points of the models you'll be discussing. This knowledge will help you answer questions confidently and demonstrate your passion for the brand.
✨Practice Your Communication Skills
Since the role involves a lot of customer interaction, practice clear and enthusiastic communication. Role-play common scenarios, such as responding to customer inquiries or explaining finance options, to ensure you can convey information effectively during the interview.
✨Demonstrate Customer-Centricity
Prepare examples from your past experiences where you went above and beyond for a customer. Highlight how you created meaningful relationships and exceeded expectations, as this aligns with the company's vision of providing a hassle-free experience.
✨Show Your Results-Driven Mindset
Be ready to discuss your previous sales achievements and how you met or exceeded targets. Use specific metrics to illustrate your success, as this will show your potential employer that you are results-oriented and capable of driving sales.
