At a Glance
- Tasks: Service and repair forklift trucks and related equipment across Southampton.
- Company: Join a leading national dealer with over 50 years of experience in material handling solutions.
- Benefits: Enjoy a competitive salary, commission opportunities, overtime pay, and a company van.
- Why this job: Great chance to kickstart your engineering career with progression potential and a supportive culture.
- Qualifications: Experience in material handling or hydraulics is preferred, but recent graduates are welcome to apply.
- Other info: Paid lunch breaks and door-to-door pay make this role even more appealing.
The predicted salary is between 28800 - 43200 Β£ per year.
A national dealer of a leading forklift product is looking to bring on a new Field Service Engineer to cover Southampton and the surrounding areas. With a competitive basic salary and great earning potential through commission opportunities and overtime, this is a great opportunity for an engineer looking to get into a new role or industry with progression potential.
Responsibilities
- Servicing a client base across Southampton and the surrounding areas with a focus on servicing forklift trucks.
- Fixing and servicing other, related material handling & specialist equipment to include side-loaders and industrial cleaning equipment.
- Ensuring excellent customer service and representing the company in the right way when visiting customer sites.
- Attending the workshop from time to time and occasionally working on call.
Requirements
- The company have a preference for an individual with experience within the Material Handling industry, however this isnβt essential.
- They would also be interested in speaking with candidates with a background in plant hire, powered access, commercial vehicles or other industries with a strong hydraulics/mechanical or diagnostics focus.
- Another option the company would consider would be a recently qualified engineer looking to get into something long term and building a career.
- In terms of location, you will ideally be based in Southampton.
Benefits
- Competitive salary (up to Β£36k depending on experience).
- Paid for half an hour of lunch hour.
- Aftersales commission (roughly Β£2k-Β£3k per year).
- Company Van.
- Overtime opportunity paid time and a half over 40 hours.
- Paid door to door.
- 23 days holiday + statutory.
The Company
The company are a national provider of a leading forklift product. Part of a larger group, and having operated for over 50 years, the business has gone from strength to strength. The company also offer racking solutions, warehouse safety products and a variety of industrial cleaning equipment meaning they are able to offer complete solutions to their customers.
Field Service Engineer (Forklift Trucks) employer: Alexander James Recruiting
Contact Detail:
Alexander James Recruiting Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Service Engineer (Forklift Trucks)
β¨Tip Number 1
Familiarise yourself with the specific forklift products and services offered by the company. Understanding their product range will not only help you during interviews but also demonstrate your genuine interest in the role.
β¨Tip Number 2
Network with professionals in the material handling industry, especially those who work with forklift trucks. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the field.
β¨Tip Number 3
Prepare to discuss your hands-on experience with mechanical or hydraulic systems, even if it's from a different industry. Highlighting transferable skills can set you apart from other candidates.
β¨Tip Number 4
Showcase your customer service skills during the interview process. Since the role involves representing the company at client sites, demonstrating your ability to communicate effectively and maintain positive relationships is crucial.
We think you need these skills to ace Field Service Engineer (Forklift Trucks)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in the material handling industry or related fields. Emphasise any mechanical, hydraulic, or diagnostic skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and customer service. Mention specific experiences that demonstrate your ability to service forklift trucks and other related equipment.
Highlight Soft Skills: In your application, emphasise soft skills such as communication, problem-solving, and customer service. These are crucial for representing the company well when visiting client sites.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Alexander James Recruiting
β¨Know Your Technical Stuff
Brush up on your knowledge of forklift trucks and related equipment. Be prepared to discuss your experience with mechanical systems, hydraulics, and diagnostics, as these are crucial for the role.
β¨Showcase Customer Service Skills
Since you'll be representing the company at customer sites, highlight any previous experience in customer service. Share examples of how you've handled challenging situations or ensured client satisfaction.
β¨Demonstrate Flexibility and Commitment
The role may require on-call work and occasional visits to the workshop. Express your willingness to adapt to different working conditions and your commitment to building a long-term career in this field.
β¨Research the Company
Familiarise yourself with the company's history, values, and product offerings. This will not only help you answer questions more effectively but also show your genuine interest in the position and the organisation.