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- Tasks: Lead the deployment of digital care solutions while engaging with various teams across the UK.
- Company: Join Voyage Care, a leader in enhancing quality care through digital transformation.
- Benefits: Enjoy hybrid work, professional growth, and perks like 25 days leave and a free GP service.
- Why this job: Make a real impact in social care while traveling and collaborating with diverse teams.
- Qualifications: Must have a full UK driving license and experience with stakeholder engagement.
- Other info: This is a fixed-term contract for 12-18 months with frequent travel required.
This role requires nationwide travel therefore a full UK driving license is essential Fixed Term Contract for 6 Months Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months – this role is hybrid but with travel across the UK including overnight stays three to four times a week. Responsibilities of the role: Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process. Data Management: Manage and prepare data for successful implementations. Training & Support: Train and coach staff on new processes and systems. Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met. Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues. Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges. Travel & Adaptability: Travel across the UK with some overnight stays and adapt to various demands. What we’re looking for: Essential: Full UK Driving Licence Experience working with multiple stakeholders Proficient in MS Office applications (Excel, Word, etc.) Self-directed with excellent communication and relationship-building skills Flexible with travel and working hoursDesirable: Agile Project Management Foundation Certification Relevant degree or equivalent work experience Knowledge of the social care sector and project management best practices Experience in large-scale digital project implementation Benefits of joining the Voyage Care family: In return for your dedication and commitment, you’ll work in a sector that is truly rewarding with many benefits including: Hybrid working A supportive and dynamic team environment Opportunities for professional growth and development Wagestream DoctorLine – free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation. Eye care vouchers Refer a friend scheme Competitive salary 25 days annual leave plus bank holidays and an additional day for your birthday Blue Light Card – Retail discount benefit scheme V-Assure, a free 24 hour, confidential and independent help line Life assurance PensionReady to make a significant impact and drive digital transformation? Apply today and be a part of our journey to enhance the quality of care we provide
Implementation Service Lead employer: Voyage Care
Contact Detail:
Voyage Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Service Lead
✨Tip Number 1
Familiarize yourself with the Voyage Digital Care Nourish template and its features. Understanding the product inside and out will help you engage effectively with stakeholders and demonstrate your expertise during interviews.
✨Tip Number 2
Highlight your experience in managing multiple stakeholders. Prepare examples of how you've successfully navigated complex relationships and ensured smooth communication in previous roles, as this is crucial for the Implementation Service Lead position.
✨Tip Number 3
Since the role involves significant travel, be ready to discuss your flexibility and adaptability. Share past experiences where you managed travel logistics or adapted to changing environments, showcasing your readiness for the demands of the job.
✨Tip Number 4
Brush up on your project management skills, especially if you have experience with Agile methodologies. Being able to speak confidently about project management best practices will set you apart from other candidates.
We think you need these skills to ace Implementation Service Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Implementation Service Lead position. Understand the key responsibilities and required skills, especially the importance of customer engagement and project management.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience working with multiple stakeholders and any previous roles that involved digital transformation or project management. Be specific about your achievements in these areas.
Showcase Communication Skills: Since excellent communication and relationship-building skills are essential for this role, provide examples in your application that demonstrate how you've successfully engaged with teams and managed stakeholder relationships.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the job. Mention your full UK driving license and your flexibility with travel, as these are crucial for the role.
How to prepare for a job interview at Voyage Care
✨Show Your Passion for Digital Transformation
Make sure to express your enthusiasm for driving digital change during the interview. Share specific examples of how you've contributed to similar projects in the past, highlighting your role in enhancing customer experiences.
✨Demonstrate Strong Communication Skills
As the primary contact for various teams, effective communication is key. Prepare to discuss how you've successfully engaged with multiple stakeholders and resolved conflicts or challenges in previous roles.
✨Highlight Your Project Management Experience
Be ready to talk about your experience with project management, especially in implementing new systems. Discuss any relevant certifications you have, like Agile Project Management, and provide examples of how you've managed deadlines and tasks effectively.
✨Prepare for Questions on Flexibility and Travel
Since this role involves significant travel, be prepared to discuss your adaptability and willingness to travel across the UK. Share any past experiences that demonstrate your flexibility in working hours and environments.
