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- Tasks: Manage data, support student experience, and ensure compliance in a dynamic educational environment.
- Company: Join Study Group, a global leader in international education dedicated to student success.
- Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Make a real impact on students' lives while working in a vibrant, collaborative atmosphere.
- Qualifications: Bachelor's degree or equivalent experience; passion for supporting students in education is essential.
- Other info: Rolling recruitment process – apply ASAP to secure your chance!
The predicted salary is between 28000 - 36000 £ per year.
Contract type: Full Time (37.5 hours) – Permanent
Location: The University of Huddersfield - London Campus
Salary: up to £32,000 per annum
To be a member of the Centre’s Student Experience Team with responsibility for data management, assessments and academic administration, compliance (student enrolments and attendance). To implement Study Group’s policies, standard operating processes and procedures, with the purpose of ensuring staff and students are fully supported to maximize student outcomes and satisfaction. The post holder will report to the Student Experience Manager. The post holder will work in matrix structure and need to build strong working relationships within the Student Experience Team, central Study Group teams and the university partner to ensure the smooth running of the Centre.
ABOUT THE ROLE
- Maintain the Centre’s definitive datasets and student results, ensuring accuracy and currency and produce reports for the Head of Centre/other members of the team as requested.
- Act as secretary to relevant governance boards as required.
- Ensure Study Group policies and standard operating procedures are followed.
- Support management teams in preparation for quality assurance and enhancement activities.
- Liaise with central teams to update student bookings with Study Plan changes.
- Ensure student reports are produced in a timely manner and information is accurate and student feedback is professional.
- Support management with MAB and PAB organisation.
- Assist the centre managers with the implementation of assessment standards and regulations.
- Organise the release of assessment screens termly. Organise and assist with invigilation of assessments.
- Organise the verification process of assessments, security, collation, distribution, collection and archiving of assessments, examination scripts and documentation.
- Ensure the various systems used are reviewed and updated as required. Log and ensure accuracy and updating of all assessment documentation (for example appeals; academic misconduct; mitigating circumstances).
- Coordinate the collection of information from faculties and management to complete the central timetabling template and liaise with the central team for its creation and any changes.
- Ensure the centre has adequate furniture, classroom provision and other resources required for teaching students.
- Act as Visa lead for the Centre and liaise fully with the central teams to ensure a full understanding of visa compliance procedures and processes, contributing to compliance in the Centre.
- Keep accurate records, chase outstanding compliance documentation.
- Organise student registration at all intake points, including late arrivals to ensure student records are updated, relevant documentation uploaded and that quality audits are undertaken for accuracy and missing information.
- Ensure Validate is updated as required. Attend monthly visa lead meetings organised by the central team to embed the Study Group Standard Operating Procedures.
- Monitor attendance in line with the policy, logging the attendance interventions required (and liaising with the Wellbeing & Progression Co-ordinator (small) or Wellbeing & Engagement and Progression & Transition) Coordinators (medium) to ensure interventions are implemented. Record any mitigating factors.
- Support the Student Experience Team in contacting absent students and inform parents and agents when necessary.
ABOUT YOU
- Bachelor degree (or equivalent experience demonstrating ability to work and think independently).
- Supporting students in an educational context.
- Working to develop, build and maintain the Student Experience.
- Working in a regulated environment.
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguarding and recognises its importance in enabling the best possible student experience and outcomes. For successful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification. We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see our Privacy Policy. We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Data and Operations Coordinator employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data and Operations Coordinator
✨Tip Number 1
Familiarise yourself with the specific data management systems and tools used in educational settings. Understanding how to navigate these systems will give you a significant advantage during interviews.
✨Tip Number 2
Build your knowledge of compliance regulations related to student enrolments and attendance. Being able to discuss these topics confidently will demonstrate your readiness for the role.
✨Tip Number 3
Network with current or former employees of Study Group or similar organisations. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare examples of how you've successfully supported students in an educational context. Highlighting your experience in enhancing student outcomes will resonate well with the hiring team.
We think you need these skills to ace Data and Operations Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Data and Operations Coordinator. Focus on data management, academic administration, and any experience in student support.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses how your background and skills make you a great fit for this role. Mention your understanding of compliance procedures and your ability to build strong relationships within teams.
Highlight Relevant Qualifications: If you have a Bachelor’s degree or equivalent experience, be sure to mention it prominently. Also, include any specific training or certifications related to data management or educational administration.
Showcase Your Soft Skills: In your application, emphasise soft skills such as communication, teamwork, and problem-solving. These are crucial for liaising with various teams and supporting students effectively.
How to prepare for a job interview at Study Group
✨Know Your Data Management
Familiarise yourself with data management principles and practices, especially in an educational context. Be prepared to discuss how you would maintain accurate datasets and produce reports, as this is a key responsibility of the role.
✨Understand Compliance Procedures
Study Group places a strong emphasis on compliance, particularly regarding student enrolments and attendance. Make sure you understand relevant policies and can articulate how you would ensure adherence to these standards during your interview.
✨Demonstrate Team Collaboration Skills
This role requires building strong relationships within the Student Experience Team and other central teams. Prepare examples of how you've successfully collaborated in previous roles, highlighting your ability to work in a matrix structure.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges related to student experience and academic administration. Think of specific situations from your past experiences where you successfully navigated similar challenges.
