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- Tasks: Assist customers, manage queries, and handle data entry in a dynamic office environment.
- Company: Join Red Recruitment Group, a trusted partner for national clients in the recruitment industry.
- Benefits: Earn £12.21 per hour with immediate interviews and flexible working hours.
- Why this job: Gain valuable experience in customer service while working in a supportive team atmosphere.
- Qualifications: Attention to detail, strong communication skills, and proficiency in MS Office are essential.
- Other info: This is a temporary role covering long-term sick leave, perfect for gaining experience.
Red Recruitment Group are currently supporting one of our National clients in their search for an experienced office based customer service assistant for an immediately available temporary ongoing long term sick cover role within their office at their depot in Govan Glasgow.
Hours of work are: Monday – Friday 08:00 to 17:00
Responsibilities will include assisting with:
- Dealing with Customer queries and responding to emails and calls
- Data Entry
- Keeping information accessible by sorting and filing documents
- General administrative work
Requirements Include:
- Attention to detail
- Excellent interpersonal skills
- Good telephone manner
- Self-motivated individual
- Strong organisational and multi-tasking skills
- Competent Knowledge of MS Office including Outlook, Word and Excel is essential
Job Type: Full-time - Temporary ongoing opportunity for long term sick cover £12.21 per hour. Immediate interviews are available with the role to start as soon as possible.
Sales And Customer Service Assistant employer: Red Recruitment Group Ltd
Contact Detail:
Red Recruitment Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales And Customer Service Assistant
✨Tip Number 1
Familiarise yourself with the company and its values. Understanding what the organisation stands for will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role requires a good telephone manner, consider role-playing common customer service scenarios with a friend to build your confidence.
✨Tip Number 3
Brush up on your MS Office skills, particularly Excel and Outlook. Being able to demonstrate your proficiency in these tools during the interview can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully handled customer queries in the past. Having specific instances ready to discuss will showcase your experience and problem-solving abilities effectively.
We think you need these skills to ace Sales And Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administrative roles. Emphasise your attention to detail, organisational skills, and proficiency in MS Office, as these are key requirements for the position.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your experience with handling customer queries and your ability to manage multiple tasks effectively.
Showcase Your Interpersonal Skills: In your application, provide examples of how you've successfully communicated with customers in previous roles. Highlight any situations where you resolved issues or improved customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Red Recruitment Group Ltd
✨Showcase Your Customer Service Skills
Make sure to highlight your experience in dealing with customer queries. Prepare examples of how you've successfully resolved issues in the past, as this will demonstrate your ability to handle similar situations in the role.
✨Demonstrate Attention to Detail
Since attention to detail is crucial for this position, be ready to discuss how you ensure accuracy in your work. You might want to mention specific instances where your meticulousness made a difference.
✨Familiarise Yourself with MS Office
As the job requires competent knowledge of MS Office, brush up on your skills in Outlook, Word, and Excel. Be prepared to discuss how you've used these tools in previous roles, especially for data entry and document management.
✨Prepare for Common Interview Questions
Anticipate questions related to your organisational and multi-tasking skills. Think of examples that showcase your ability to juggle multiple tasks effectively, as this will be key in a busy office environment.
