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- Tasks: Join as a Service Engineer, maintaining and installing stairlifts and hoists across London and Home Counties.
- Company: A leading company with over 50 years in the disability sector, known for exceptional service and care.
- Benefits: Enjoy a comprehensive equipment package, flexible work hours, and industry-leading pay.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
- Qualifications: 4+ years of maintenance experience, strong problem-solving skills, and a full clean driving licence required.
- Other info: Patience and empathy are essential for communicating with elderly clients.
The predicted salary is between 36000 - 60000 £ per year.
Our client is thrilled to offer an exciting opportunity for the position of experienced Stairlift / Domestic Lift & Hoist Service Engineers. As well as a generous salary, key benefits include a comprehensive equipment package, flexible work opportunities, and professional development opportunities.
Enfield, EN2 0EJ – covering London and Home Counties
Full time, permanent
Industry leading rates of pay
Please Note: Applicants must be authorised to work in the UK.
Our client has more than 50 years' experience within the specialist disability sector and is recognised as being a market leader in specialist adaptation works. The Company prides itself on providing the highest levels of service, installation and customer care.
Benefits of a Taylor Dolman Career:
- Comprehensive Equipment Package: Receive a company van, smartphone, tablet, laptop, uniform, and all necessary testing equipment, ensuring you have the tools you need to excel in your role.
- Flexible Work Opportunities: Take advantage of overtime and out-of-hours work options, providing flexibility to accommodate your schedule and maximise earning potential.
- Industry-Leading Rates of Pay: Enjoy a generous salary, reflecting the company's commitment to recognising and rewarding your contributions.
- Continuous Learning and Development: In-house and manufacturer led training programmes will be put in place for the successful candidate(s) to both refresh existing skills and develop new ones.
About the Role:
Join their team as a Service Engineer covering London and Home Counties. Bringing your years of experience to the role, you'll be prepared to undertake a range of crucial tasks for their valued clients. You will work on various types and makes of Patient Hoists, Stairlifts, Domestic Lifts and similar technical specialist equipment such as Beds and Baths etc.
Key responsibilities include:
- Attending maintenance visits and emergency call-outs
- Installing various specialist equipment
- Conducting fault finding and problem-solving
- Delivering excellent customer service
- Working independently and as part of a team
The Person They're Looking For:
The successful candidate will demonstrate:
- A very good level of relevant experience (4+ years in maintenance)
- Commitment to deliver excellent customer service
- Good problem-solving skills and fault-finding experience
- Good attention to detail
- Ability to work without supervision
- Ability to work as part of a team
- A full, clean driving license is essential
- Good verbal & written skills – their customer base includes the elderly and less able. As such, you will need patience and empathy to be able to communicate findings with them.
If that sounds like you, don't hesitate to apply! We'd love to learn even more about you.
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please.
Stairlift / Domestic Lift & Hoist Service Engineers employer: Flat Fee Recruiter
Contact Detail:
Flat Fee Recruiter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stairlift / Domestic Lift & Hoist Service Engineers
✨Tip Number 1
Make sure to highlight your relevant experience in maintenance and servicing during any conversations or interviews. Be prepared to discuss specific examples of your work with stairlifts, hoists, or similar equipment, as this will demonstrate your expertise and suitability for the role.
✨Tip Number 2
Familiarise yourself with the company’s values and customer service standards. During your interactions, emphasise your commitment to excellent customer service and how you can contribute to maintaining their high standards, especially when dealing with vulnerable clients.
✨Tip Number 3
Network with professionals in the industry, particularly those who have experience with stairlifts and domestic lifts. Attend relevant trade shows or local meetups to connect with others and learn more about the latest technologies and practices, which could give you an edge in discussions.
✨Tip Number 4
Prepare to discuss your problem-solving skills in detail. Think of specific instances where you successfully diagnosed and resolved issues with technical equipment, as this will showcase your ability to handle the challenges that may arise in the role.
We think you need these skills to ace Stairlift / Domestic Lift & Hoist Service Engineers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in maintenance and servicing, particularly with stairlifts, domestic lifts, and hoists. Use specific examples to demonstrate your problem-solving skills and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your years of experience, your commitment to excellent customer service, and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your technical skills, attention to detail, and ability to work independently as well as part of a team. Make sure to mention your full, clean driving licence and any additional qualifications.
Follow Application Instructions: Carefully read the application instructions provided by the company. Ensure you submit all required documents and tailor your application to reflect the specific skills and experiences they are looking for.
How to prepare for a job interview at Flat Fee Recruiter
✨Showcase Your Experience
Make sure to highlight your relevant experience, especially if you have over four years in maintenance. Be prepared to discuss specific projects or challenges you've faced and how you overcame them.
✨Demonstrate Problem-Solving Skills
Since the role involves fault finding and problem-solving, be ready to provide examples of how you've tackled technical issues in the past. This will show your potential employer that you can think on your feet.
✨Emphasise Customer Service
Given the nature of the job, excellent customer service is crucial. Prepare to discuss how you've provided exceptional service in previous roles, particularly when dealing with vulnerable clients.
✨Communicate Clearly
As you'll be working with a diverse clientele, good verbal and written communication skills are essential. Practice explaining technical concepts in simple terms, as this will demonstrate your ability to connect with clients effectively.
