Legal Support Assistant

Our client, experts in their field, are a modern and innovative legal firm. They believe firmly in developing their staff and recognising their achievements. They are looking for a Legal Support Assistant to work with the Property and Private Client teams.

What’s in it for you:

• Salary : Up to £30k, depending on experience
• Hours : Mon-Fri,9am-5.15pm, office based
• 25 days holiday (plus 2 additional for Christmas period)
• Pension contribution
• Subsidised parking
• Fantastic training opportunities!

Key Responsibilities :

• Working as part of a team to ensure that all compliance quality standards and audit measures are implemented in line with the firm’s policies and procedures.
• Responsible for new and existing client on-boarding procedures and opening electronic (and physical where required) files
• Ensure all file openings are completed and delivered back to the relevant lawyer in line with agreed targets and timescales.
• Responsible for updating and maintaining the contact and client database
• Respond to internal and external queries promptly
• Interacting with clients over the telephone and face-to-face regarding document releases and general enquiries
• Taking new enquiries (whether this is by phone, in person, website or email) for all residential property and private client matters and completing new enquiry form.
• Closing electronic and physical files in accordance with firm procedures.
• Private Client Department Administration
• Provide such additional support when required for the wider practice support team as well as the business as a whole to ensure a high level of client experience is maintained.

What the client is looking for:

• Administration support experience, ideally within professional services
• Experience of working with a practice management system would be preferred
• Attention to detail
• Experience of inputting data and experience of working to tight timescales
• Excellent interpersonal skills and organisational skills
• Analytical thinking
• Time management
• A good communicator (both written and verbal) and have the confidence to discuss IDrequirements with clients, as well as with members of the firm
• Committed to providing excellent client service
• Proficient with IT