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- Tasks: Build relationships with clients and advise on their needs before project start.
- Company: Join a leading ServiceNow partner and be part of an innovative new team.
- Benefits: Enjoy a competitive salary up to £85K and opportunities for professional growth.
- Why this job: Be a trusted advisor, influence positive change, and make a real impact in client organisations.
- Qualifications: 3+ years of ServiceNow experience and ITIL certification required; pre-sales experience is a plus.
- Other info: Ideal for those looking to transition from technical roles or explore new career paths.
The predicted salary is between 51000 - 85000 £ per year.
I am recruiting for an Advisory Consultant on behalf of my client who are a leading ServiceNow partner. This role is part of a new team within the company. You will be tasked with building a relationship with a client prior to project. You will build an understanding of their requirements, needs and goals prior to project, you will based on your experience, advise, design and plan prior to project start. Once in place and agreed, you will help the team to ensure the delivered solution is in line with the vision.
Responsibilities:
- Developing a 'Trusted Advisor' relationship with clients and prospects at all levels. You will need to gain a strong understanding of the client’s objectives, strengths, pain points, and areas for improvement.
- Establish an agreed multi-phase roadmap to accelerate the client’s path to maturity.
- Facilitate practice level workshops with client stakeholders and sponsors defining an agreed 'to be' state practice definition, including guidance to alignment with industry recommended practices.
- Develop required documentation such as process design documents, workshop presentations, use cases, workshop agenda, roles/responsibilities descriptions.
- Identify areas of improvement and recommend solutions with related business case.
We are looking for:
- 3+ Years ServiceNow experience, ideally as Technical Consultant looking to make a change or someone with Pre-Sales experience looking to move their career in a different direction.
- ITIL certified.
- Certifications / experience with frameworks such as Prince2, Agile/DevOps, etc.
- Experience designing and implementing client facing solution.
- Demonstrated ability to promote and lead positive change in an organization.
Contact Detail:
Arden Resourcing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advisory Consultant - ServiceNow
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend relevant webinars, workshops, or local meetups to connect with others in the field. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about new features and best practices will not only boost your confidence but also demonstrate your commitment to the role during discussions.
✨Tip Number 3
Prepare to discuss your previous experiences where you've successfully built client relationships. Think of specific examples that highlight your ability to understand client needs and deliver tailored solutions.
✨Tip Number 4
Showcase your ITIL and other relevant certifications during conversations. Be ready to explain how these qualifications have equipped you to handle challenges in advisory roles effectively.
We think you need these skills to ace Advisory Consultant - ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience with ServiceNow and any ITIL or project management certifications. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Advisory Consultant role and how your background aligns with the responsibilities outlined. Mention specific experiences where you've built client relationships or facilitated workshops.
Showcase Your Problem-Solving Skills: Provide examples in your application of how you've identified areas for improvement in previous roles and the solutions you recommended. This will demonstrate your ability to act as a 'Trusted Advisor' to clients.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arden Resourcing Limited
✨Understand the ServiceNow Ecosystem
Make sure you have a solid grasp of the ServiceNow platform and its capabilities. Familiarise yourself with recent updates and features, as well as how they can benefit clients. This knowledge will help you demonstrate your expertise during the interview.
✨Showcase Your Advisory Skills
Prepare examples from your past experiences where you've successfully built relationships with clients. Highlight how you identified their needs and provided tailored solutions. This will illustrate your ability to be a 'Trusted Advisor' and align with the role's requirements.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle client interactions. Practice articulating your thought process and decision-making strategies in these scenarios to showcase your analytical skills.
✨Demonstrate Your Knowledge of Best Practices
Familiarise yourself with industry best practices related to ITIL, Agile, and other frameworks mentioned in the job description. Be ready to discuss how you have applied these methodologies in previous roles and how they can be beneficial for the prospective employer.
