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- Tasks: Provide 3rd line IT support and optimise our Azure and Office 365 infrastructure.
- Company: Join a leading architectural firm dedicated to innovative and sustainable design.
- Benefits: Enjoy a competitive salary, professional growth, and a collaborative work environment.
- Why this job: Be part of a creative team that drives architectural innovation through technology.
- Qualifications: Experience with Azure, Office 365, and strong problem-solving skills required.
- Other info: Work in a close-knit IT team supporting 300 users across three offices.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward.
The Role:
We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team’s creative endeavors.
Key Responsibilities:
- Deliver 3rd line support to a network of 300 users across three offices.
- Maintain and optimize our Azure and Office 365 infrastructure.
- Troubleshoot and resolve technical issues, ensuring minimal downtime.
- Collaborate with the IT team to develop and implement IT solutions.
- Support the rollout of new technologies to enhance efficiency and collaboration.
- Ensure the security and integrity of the firm’s IT systems.
Requirements:
- Solid experience with Azure, Office 365, and general Microsoft technologies.
- Proven ability to provide 3rd line support in a professional setting.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills to support end-users effectively.
- A team-oriented approach with a passion for delivering top-notch IT services.
What We Offer:
- Competitive salary and benefits package.
- The opportunity to work in a creative and collaborative environment.
- Professional growth and development within a dynamic team.
- The chance to play a pivotal role in supporting architectural innovation.
Contact Detail:
IT Search & Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, particularly Azure and Office 365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the firm to gain insights into their IT culture and challenges. This can help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved complex technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Tip Number 4
Showcase your teamwork skills by highlighting past experiences where collaboration led to successful IT solutions. Emphasising your ability to work well within a small team will resonate with the close-knit environment they value.
We think you need these skills to ace Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Azure, Office 365, and any relevant Microsoft technologies. Use specific examples of how you've provided 3rd line support in previous roles to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your passion for IT and how it supports creative processes. Mention your problem-solving skills and your ability to work collaboratively within a team, as these are key aspects of the role.
Showcase Relevant Experience: When detailing your work history, focus on your achievements related to maintaining IT infrastructure and troubleshooting complex issues. Quantify your impact where possible, such as reducing downtime or improving user satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Infrastructure Engineer.
How to prepare for a job interview at IT Search & Select
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Azure and Office 365 in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your capability to handle the technical demands of the role.
✨Emphasise Problem-Solving Skills
Since the role involves troubleshooting complex issues, be ready to share examples of how you've approached problem-solving in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Demonstrate Team Collaboration
The job requires a team-oriented approach, so be sure to discuss your experiences working within a team. Share how you’ve collaborated with colleagues to implement IT solutions or support users, showcasing your ability to work well with others.
✨Prepare Questions About the Company
Research the firm’s projects and values, and prepare thoughtful questions to ask during the interview. This shows your genuine interest in the company and helps you understand how you can contribute to their creative vision.
