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For Companies At a Glance
- Tasks: Process customer orders, build relationships, and manage logistics with a friendly approach.
- Company: Join a major manufacturer near Scunthorpe, known for its dynamic team culture.
- Benefits: Earn up to £30,000, enjoy parking, and benefit from a pension scheme.
- Why this job: Be a brand ambassador while making a real impact in customer service and logistics.
- Qualifications: Fluent in German, with experience in fast-paced sales and logistics environments.
- Other info: Experience with SAP is a plus; we value attention to detail and adaptability.
The predicted salary is between 24000 - 30000 £ per year.
Join this dynamic team as a Customer Service Administrator for a major manufacturer based near Scunthorpe.
THE BENEFITS:
- Salary: up to £30,000 depending on experience
- Parking
- Pension
THE ROLE:
- Seamlessly process customer orders from start to finish, ensuring accuracy at every step - from order receipt to invoicing.
- Be the friendly face behind the brand, nurturing relationships with existing customers and warmly welcoming new enquiries.
- Coordinate with carriers and freight forwarders.
- Keep customer files up to date on SAP and related software, maintaining up-to-date product and pricing information.
THE CANDIDATE:
- German Speaker.
- Experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer.
- Good understanding of the transit of goods from overseas, import and export documentation.
- Brand ambassador who lives and breathes the company values.
- Proficient on email, Word and Excel.
- Attention to detail.
- Be prepared to take on a variety of tasks.
- Experience with SAP/ SAP S/4 Hana desirable.
German Speaking Customer Service Administrator employer: Edwards & Pearce
Contact Detail:
Edwards & Pearce Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land German Speaking Customer Service Administrator
✨Tip Number 1
Familiarise yourself with SAP and related software before your interview. Since the role requires maintaining customer files on these platforms, having a basic understanding will show your initiative and readiness to hit the ground running.
✨Tip Number 2
Brush up on your German language skills, especially in a customer service context. Being able to demonstrate your fluency during the interview can set you apart from other candidates.
✨Tip Number 3
Research the company’s values and culture. As a brand ambassador, it’s crucial to align with their ethos, so be prepared to discuss how your personal values resonate with theirs during the interview.
✨Tip Number 4
Prepare examples of how you've successfully managed customer relationships in fast-paced environments. Highlighting your experience in logistics and decision-making will demonstrate your capability to thrive in this role.
We think you need these skills to ace German Speaking Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in sales and logistics. Emphasise your proficiency in German and any experience with SAP or similar software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the role. Mention specific examples of how you've successfully managed customer relationships and processed orders in previous positions.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as attention to detail, quick decision-making, and proficiency in Microsoft Office. Make sure to mention your familiarity with import/export documentation.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Edwards & Pearce
✨Showcase Your Language Skills
As a German-speaking candidate, it's crucial to demonstrate your language proficiency during the interview. Be prepared to answer questions in German and discuss your experience in customer service roles where you used the language.
✨Highlight Relevant Experience
Make sure to emphasise your experience in fast-paced sales and logistics environments. Share specific examples of how you've successfully managed customer orders and maintained accurate records, especially using SAP or similar software.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing orders, be ready to discuss how you ensure attention to detail in your work. You might want to share a situation where your meticulousness made a significant difference in customer satisfaction.
✨Embody the Brand Values
Research the company’s values and culture beforehand. During the interview, express how your personal values align with theirs and provide examples of how you've acted as a brand ambassador in previous roles.
