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- Tasks: Join our team to create unforgettable experiences for customers while providing top-notch service.
- Company: Be part of a dynamic leisure environment that values fun and teamwork.
- Benefits: Enjoy flexible hours, free game vouchers, and discounts on food for you and friends.
- Why this job: Fast-paced work with opportunities for growth and development in a supportive team culture.
- Qualifications: High energy, great communication skills, and basic literacy and numeracy required.
- Other info: Flexible shifts available; perfect for students looking to earn while having fun!
Are you looking for a fun and fast paced environment to work in, with great benefits?
Could you help us create lasting memories for our customers by providing outstanding customer service?, Within our fast-paced, dynamic world, Team Members are trained across all key areas of the centre, so you’ll be able to provide support and add value at every stage of the customer journey. You may be required to work in the Kitchen.
Opening Hours and Shift Patterns:
Our centres are typically open seven days a week, from 9am to midnight.
Within the leisure industry, our busiest times are evenings, weekends, and public school holidays, which tends to be when we require availability from Team Member applicants.
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Great customer service, with the ability to communicate at all levels
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High energy and the ability to work in a fast-paced environment
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A friendly, supportive and helpful team player
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Flexibility with working hours and shift patterns
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Basic literacy and numeracy skills
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The opportunity to earn an extra 50p per hour, paid to you every month
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Access to apprenticeship programmes and our in-house management training programmes
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Optional pension plan
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Additional days holiday with length of service up to five days
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Ongoing training and development, with the opportunity to fast track your career
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Free game vouchers every month
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30% discount off food and drink for you and up to five friends
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50% off food when you are working
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Access to our Employee Assistant Programme (EAP) for you and your family, plus access to our dedicated Mental Health First Aiders
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Financial long service awards
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A £15 donation to our dedicated charity partner when you complete your induction
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Enhanced maternity, paternity, adoption, and shared parental leave benefits
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Opportunity to join our healthcare cash plan, Here is an overview of the typical shift patterns we have in centre, from Monday to Sunday.
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Weekday AM shifts are typically 09.00 – 17.00
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Weekday PM shifts are typically 17.00 – 00.00
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Weekend AM shifts are typically 09.00 – 18.00
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Weekend PM shifts are typically 16.00 – 01.00
*Opening times and shift patterns will vary from centre to centre, your centre opening hours can be found online, and shift patterns will be confirmed at interview. Team Members under the age of 18 may be expected to work up until midnight, but no later.
You will be given a thorough induction and ongoing training and development to set you up for success, as well as ongoing development and career opportunities, including access to apprenticeship programmes and our in-house management training programmes, should you wish to take the next step in your career.
Team Member - Rochester employer: Hollywood Bowl Group
Contact Detail:
Hollywood Bowl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Rochester
✨Tip Number 1
Make sure to showcase your customer service skills during the interview. Think of specific examples where you went above and beyond for a customer, as this role is all about creating lasting memories.
✨Tip Number 2
Be prepared to discuss your availability. Since the busiest times are evenings and weekends, showing flexibility in your schedule can set you apart from other candidates.
✨Tip Number 3
Highlight your ability to work in a fast-paced environment. Share experiences from previous jobs or activities where you thrived under pressure, as this is crucial for a Team Member.
✨Tip Number 4
Express your enthusiasm for teamwork. This role requires a friendly and supportive attitude, so be ready to talk about how you contribute positively to a team dynamic.
We think you need these skills to ace Team Member - Rochester
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Team Member position. Highlight your relevant experience in customer service and teamwork.
Tailor Your CV: Customize your CV to reflect the qualities mentioned in the job description, such as high energy, flexibility, and strong communication skills. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work in a fast-paced environment and how you can contribute to creating lasting memories for customers.
Highlight Availability: Clearly state your availability in your application, especially during evenings, weekends, and public school holidays, as these are peak times for the company. This shows your commitment and flexibility.
How to prepare for a job interview at Hollywood Bowl Group
✨Show Your Energy
Since the job requires high energy in a fast-paced environment, make sure to convey your enthusiasm during the interview. Share examples of how you've thrived in similar settings and how you can bring that energy to the team.
✨Highlight Customer Service Skills
Outstanding customer service is key for this role. Prepare specific examples of how you've provided excellent service in the past, and be ready to discuss how you would handle various customer scenarios.
✨Demonstrate Flexibility
The job requires flexibility with working hours and shift patterns. Be open about your availability and express your willingness to work evenings, weekends, and holidays, as these are peak times for the business.
✨Emphasize Teamwork
As a Team Member, being a supportive and helpful team player is crucial. Share experiences where you've successfully collaborated with others, and highlight your ability to contribute positively to a team environment.
