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- Tasks: Manage client relationships and book all aspects of business travel.
- Company: Join a thriving independent travel management company in Central London.
- Benefits: Enjoy a competitive salary, season ticket loan, and paid out-of-hours work.
- Why this job: Be part of a dynamic team, providing expert travel advice and building lasting client connections.
- Qualifications: Previous experience in business travel and knowledge of GDS required.
- Other info: Monday to Friday role with a supportive work culture.
The predicted salary is between 21600 - 36000 £ per year.
Senior Business Travel Consultant required for an independent travel management company due to an upturn in business. You will be responsible for your own group of clients to form and build close client relationships and provide a high quality service. This is a Monday-Friday role based in the office in Central London and has a salary of up to £36,000 plus company benefits.
Responsibilities:
- Booking all aspects of business travel including flights, accommodation, transfers, car hire using the GDS
- Provide expert advice to clients
- Issuing, reissuing tickets and calculating airfares
- Ensuring CRM kept up to date
- Prompt communication with clients at all stages
- Assisting with and co-ordinating ancillary requests
Skills required:
- Previous experience in a Business Travel Consultant role
- Working knowledge of a GDS - ideally Amadeus but willing to cross train for the right candidate
- Excellent customer service skills
- Product knowledge
- Excellent communication skills both verbal and written
Additional information:
- Monday-Friday 9am-5.30pm
- Some out of hours work on a rota basis (paid)
- Company benefits including season ticket loan
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Travel Consultant
✨Tip Number 1
Familiarise yourself with the latest trends in business travel and the specific needs of corporate clients. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the travel industry, especially those who work with GDS systems like Amadeus. Building connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your previous experience in detail, particularly any instances where you've successfully managed client relationships or resolved issues. Real-life examples will showcase your skills effectively.
✨Tip Number 4
Demonstrate your commitment to customer service by preparing to share how you’ve gone above and beyond for clients in the past. This will highlight your suitability for a role that prioritises high-quality service.
We think you need these skills to ace Senior Business Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Business Travel Consultant. Emphasise your familiarity with GDS systems, particularly Amadeus, and showcase your customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention how you can build close client relationships and provide high-quality service, as these are key aspects of the role.
Showcase Relevant Skills: In your application, clearly outline your communication skills and product knowledge. Provide examples of how you've successfully managed client relationships and handled travel bookings in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your GDS Knowledge
Make sure to highlight your experience with Global Distribution Systems, especially Amadeus. If you have worked with other systems, be ready to discuss how your skills can transfer and how quickly you can adapt.
✨Demonstrate Customer Service Excellence
Prepare examples of how you've provided exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to meet client needs, as this is crucial for building strong client relationships.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to booking travel, handling client complaints, or managing last-minute changes, and think through how you would approach these situations.
✨Communicate Clearly and Confidently
Since excellent communication skills are essential, practice articulating your thoughts clearly. Be concise and confident in your responses, and don't hesitate to ask for clarification if you don't understand a question.
