At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers and the community.
- Company: Join a fast-growing business known for its vibrant atmosphere and exceptional service.
- Benefits: Enjoy a competitive salary, bonuses, staff discounts, and 28 days holiday.
- Why this job: Be part of a unique culture with opportunities for personal development and career progression.
- Qualifications: Experience as a General Manager or similar role in hospitality is essential.
- Other info: Christmas and Boxing Day off, plus the most talked-about staff party in hospitality!
The predicted salary is between 33600 - 50400 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that’ll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You’ll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You’ll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management. The Good Stuff Annual salary up to £42,000 40 and 48 hour contracts available Additional earnings from our annual bonus scheme of up to £5,000 for General Managers (paid twice a year) We work hard to ensure you don’t work over your contracted hours, but if at times this does happen you will receive overtime pay for every hour worked over contracted hours! Staff food on every shift 50% off staff discount to enjoy outside working hours from day one Paid breaks 28 days holiday (inclusive of Bank Holidays) pro rata Enhanced maternity and paternity pay after 2 years service The most talked-about staff party in hospitality – Loungefest! Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers) Company pension scheme Long service awards Power over your pay with Wagestream Emotional and practical support via the Licenced Trade Charity Great opportunity for personal development and career progression in a fast growing business Achievable bonuses Tips shared equally across the team, based on hours worked Christmas and Boxing Day off! What you’ll bring You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, cafés or coffee shops. You will have experience of working in a bar environment with serving freshly made food and drinks preparation. You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget. You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers. Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable. Job Types: Full-time, Permanent Pay: Up to £42,000.00 per year Additional pay: Bonus scheme Performance bonus Tips Benefits: Company events Company pension Discounted or free food Employee discount Health & wellbeing programme Referral programme Work Location: In person Reference ID: GM | Renato #J-18808-Ljbffr
General Manager employer: Loungers Ltd
Contact Detail:
Loungers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be ready to share specific examples of how you've successfully led teams in high-pressure environments, especially in bars or restaurants.
✨Tip Number 2
Familiarize yourself with the Lounge's brand and values. Understanding their unique approach will help you align your management style with their expectations and demonstrate your commitment to their culture.
✨Tip Number 3
Prepare to discuss your experience with KPIs and budget management. Highlight how you've used data to drive decisions and improve team performance in previous roles.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a General Manager in a lounge setting. Highlight your relevant experience in managing teams and delivering exceptional customer service.
Tailor Your CV: Customize your CV to reflect your experience in the hospitality industry, particularly in bars or restaurants. Emphasize your leadership skills, ability to manage KPIs, and any successful training or recruitment initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the unique qualities you would bring to the lounge. Mention specific examples from your past experiences that demonstrate your capability to lead a team and enhance customer satisfaction.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements that illustrate your success in previous roles. This could be improvements in customer feedback scores, successful team training outcomes, or effective management of budgets.
How to prepare for a job interview at Loungers Ltd
✨Show Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss how you motivate and manage your team, ensuring that every shift runs smoothly. Share specific examples of how you've successfully led teams in the past.
✨Understand KPIs and Budget Management
Familiarize yourself with key performance indicators (KPIs) relevant to the role. Be ready to explain how you've used KPIs to make informed decisions regarding labor, stock, and customer satisfaction in previous positions.
✨Highlight Your Training Experience
Training and recruitment are vital for maintaining high standards. Discuss your experience in training front-of-house staff and how you've ensured they meet brand standards. Provide examples of successful training programs you've implemented.
✨Demonstrate Community Engagement
The Lounge is a community hub, so show your understanding of its importance. Talk about how you've engaged with the local community in previous roles and how you plan to make the Lounge a welcoming place for everyone.