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- Tasks: Manage client queries and perform office admin tasks using Excel.
- Company: Join a reputable financial services firm in Milton Keynes.
- Benefits: Potential for permanent position and flexible working hours.
- Why this job: Great opportunity to develop skills in a professional environment with a focus on client service.
- Qualifications: 2 years of office admin experience and strong Excel skills required.
- Other info: Work Monday to Friday, 9am to 5pm, with a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
One of our financial services clients, located in Milton Keynes require a Pension Services Administrator, who enjoys using Excel while carrying out general office administration tasks. This assignment is for a minimum period of 3 months, with a strong possibility of being made permanent after this time, if not sooner. There is also an opportunity for a person to be taken on, on a permanent basis from the start.
Skills Required:
- Excellent attention to detail
- Numerate (knowledge of Excel)
- Well organised
- Good interpersonal skills
- Accuracy and attention to detail
Hours of work Monday - Friday, 9.00am - 5.00pm with one hour for lunch.
You will be responsible for the excellent service and administration of a dedicated portfolio of clients, dealing with all queries, including complex transactions. A major element to the role will be dealing with clients and connections over the telephone and via email, so it is essential you are professional and confident in this area. In addition to this you must have excellent written and computer skills.
The successful candidate must have a minimum of 2 years office admin experience, working in a professional office environment, and be available to start within 2 weeks of being offered the role.
Client Services Administrator employer: E-Fab Recruitment
Contact Detail:
E-Fab Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator
✨Tip Number 1
Familiarise yourself with Excel functions and features that are commonly used in financial services. Being able to demonstrate your proficiency in Excel during the interview can set you apart from other candidates.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since you'll be dealing with clients directly, being articulate and professional will help you make a great impression.
✨Tip Number 3
Prepare examples from your previous office admin experience that showcase your attention to detail and organisational skills. Be ready to discuss how you've successfully managed client queries or complex transactions in the past.
✨Tip Number 4
Research the company and its services before the interview. Understanding their client base and the specific challenges they face can help you tailor your responses and show that you're genuinely interested in the role.
We think you need these skills to ace Client Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your office administration experience, particularly any roles where you've used Excel. Emphasise your attention to detail and organisational skills, as these are crucial for the Client Services Administrator position.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the role and how your skills align with the job requirements. Mention your experience in handling client queries and your ability to communicate professionally over the phone and via email.
Showcase Relevant Skills: When writing your application, specifically mention your proficiency in Excel and any relevant software you’ve used. Provide examples of how you've successfully managed client portfolios or complex transactions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at E-Fab Recruitment
✨Showcase Your Excel Skills
Since the role requires a strong knowledge of Excel, be prepared to discuss your experience with it. Bring examples of how you've used Excel in previous roles, such as managing data or creating reports, to demonstrate your proficiency.
✨Highlight Attention to Detail
This position demands excellent attention to detail. During the interview, share specific instances where your attention to detail made a difference in your work. This could include catching errors or improving processes.
✨Demonstrate Interpersonal Skills
As you'll be dealing with clients over the phone and via email, it's crucial to show that you have strong interpersonal skills. Practice answering common client queries and think about how you can convey professionalism and confidence in your responses.
✨Prepare for Common Admin Scenarios
Expect questions related to general office administration tasks. Prepare to discuss how you stay organised, manage your time effectively, and handle multiple tasks simultaneously. Use examples from your past experience to illustrate your capabilities.
