Chief Digital Officer

Chief Digital Officer

Cornwall Full-Time 54000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the digital strategy and enhance customer-focused digital experiences.
  • Company: Cornwall Council drives innovation in technology, ecology, and creativity for a sustainable future.
  • Benefits: Join a forward-thinking team with opportunities for professional growth and impactful work.
  • Why this job: Shape Cornwall's digital transformation while making a real difference in community services.
  • Qualifications: Extensive experience in leading digital services; public service knowledge is a plus.
  • Other info: Be part of a dynamic leadership team focused on achieving carbon neutrality.

The predicted salary is between 54000 - 84000 £ per year.

Cornwall is at the forefront of innovation, with our pioneering communities ensuring we are at the heart of the UK's technological, ecological and creative advancement. As well as a globally renowned natural environment and cutting-edge digital infrastructure, you’ll find exciting new economic sectors, including minerals, space, marine, renewable energy and agri-tech. Our forward-looking economic strategy supports our simple, clear and inclusive vision – ‘Together for a carbon neutral Cornwall, where everyone can start well, live well and age well’.

The sheer scale of Cornwall Council’s operations (with nearly 600,000 residents and a budget of over £1bn) means it’s vital that we are an empowering and enterprising organisation, securing great value for money and providing a consistently excellent customer experience. While we’ve made significant progress in recent years, there’s always more to do, and this role will be at the heart of the next phase of our transformation and improvement.

Our new Chief Digital Officer will shape and lead the development and delivery of our digital strategy and provide colleagues and partners with the tools, skills and impetus they need to achieve our digital ambitions. This will include sequencing, prioritising and resourcing our digital delivery plan, ensuring that we adopt modern customer focused digital experiences and end to end processes. You’ll also embed digital skills into the organisational development plan, and (as a member of the Council’s wider leadership team) advise us on how to apply a sophisticated digital approach to the full range of business strategy and process redesign.

Candidates will bring extensive experience of leading future-focused Digital services in an organisation of comparable size and complexity. An understanding of public service provision and the democratic context would be a definite advantage, as would practical experience of designing and implementing people focussed digital solutions and process change in both private and public sectors. You’ll be a visionary Digital strategist, providing dynamic leadership, yet always outcome-focused, able to plot the critical path through to digital transformation ensuring it enables efficient and effective services for our customers.

Chief Digital Officer employer: Faerfield Limited

Cornwall Council is an exceptional employer, offering a unique opportunity to lead digital transformation in a region renowned for its stunning natural environment and innovative economic sectors. With a strong commitment to employee growth and a collaborative work culture, we empower our team to drive meaningful change while ensuring a positive impact on the community. Join us in shaping a carbon-neutral future for Cornwall, where your expertise will be valued and your contributions will help create a better quality of life for all residents.
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Contact Detail:

Faerfield Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Chief Digital Officer

✨Tip Number 1

Familiarise yourself with Cornwall's digital landscape and the specific sectors mentioned in the job description. Understanding the local context and challenges will help you demonstrate your commitment and vision for the role during discussions.

✨Tip Number 2

Network with professionals in the public sector and digital transformation space. Attend relevant events or webinars to connect with individuals who can provide insights into Cornwall Council's current initiatives and future goals.

✨Tip Number 3

Prepare to discuss your previous experiences in leading digital transformations, particularly in large organisations. Be ready to share specific examples of how you've successfully implemented people-focused digital solutions and improved customer experiences.

✨Tip Number 4

Stay updated on the latest trends in digital strategy and public service provision. Being knowledgeable about innovative practices will not only enhance your discussions but also show that you're proactive and forward-thinking, qualities essential for a Chief Digital Officer.

We think you need these skills to ace Chief Digital Officer

Digital Strategy Development
Leadership and Team Management
Customer Experience Design
Process Redesign
Public Sector Knowledge
Change Management
Stakeholder Engagement
Data-Driven Decision Making
Agile Methodologies
Digital Transformation
Project Management
Communication Skills
Visionary Thinking
Technical Proficiency in Digital Tools

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Chief Digital Officer position. Make sure you understand the key responsibilities and required skills, particularly around digital strategy and public service provision.

Tailor Your CV: Customise your CV to highlight relevant experience in leading digital services and transformation. Use specific examples that demonstrate your ability to implement people-focused digital solutions and process changes.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your vision for digital transformation in a public sector context. Show how your leadership style aligns with the Council's goals for a carbon-neutral Cornwall.

Highlight Relevant Achievements: In both your CV and cover letter, emphasise achievements that showcase your strategic thinking and successful implementation of digital initiatives. Quantify your successes where possible to provide concrete evidence of your impact.

How to prepare for a job interview at Faerfield Limited

✨Understand the Digital Landscape

Familiarise yourself with Cornwall's current digital initiatives and challenges. Research their existing digital strategy and think about how your experience can align with their goals for transformation.

✨Showcase Leadership Experience

Prepare examples of how you've successfully led digital transformations in previous roles. Highlight your ability to inspire teams and drive change, especially in complex environments similar to Cornwall Council.

✨Emphasise Customer-Centric Solutions

Be ready to discuss how you have implemented people-focused digital solutions. Share specific instances where your strategies improved customer experiences and outcomes, as this is crucial for the role.

✨Engage with the Vision

Demonstrate your understanding of Cornwall's vision for a carbon-neutral future. Discuss how your digital strategy can support this vision and contribute to the overall mission of improving community well-being.

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