Customer Liaison Office

Job Title: Customer Liaison Officer Location: Birmingham Contract: Temp to Perm Pay Rate: £17–£18 per hour About the Role We are currently seeking a proactive and customer-focused Customer Liaison Officer to join our team on a contract based in Birmingham. As a key point of contact between residents and the site team, you’ll play a vital role in ensuring clear communication, resolving concerns, and maintaining high levels of customer satisfaction throughout project works. You Bring: Experience in a customer-facing role, ideally within housing, construction, or facilities environments Strong communication and interpersonal skills The ability to manage queries and complaints professionally and efficiently A proactive and empathetic approach to customer service Organisational skills and attention to detail They Offer: Competitive hourly rate of £17–£18 The opportunity to join a supportive and professional team A role that makes a genuine difference in customer experience and community engagement How to Apply Are you a confident and compassionate communicator looking for a rewarding role in customer service? We’d love to hear from you! Apply below. Not what you’re looking for? Call Alex Markham-Randall on (phone number removed) for more opportunities