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- Tasks: Assist in managing a new charity shop, leading volunteers and maximizing sales.
- Company: Join Julian House, a charity transforming lives of the vulnerable and disadvantaged.
- Benefits: Enjoy career development, 27 days leave, discounts, and a supportive culture.
- Why this job: Experience job satisfaction while making a real impact in your community.
- Qualifications: Retail management experience and a proactive, customer-focused approach are essential.
- Other info: We welcome diverse applicants and provide support for all needs during the application process.
The predicted salary is between 19300 - 25100 £ per year.
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Retail Assistant Manager
Salary: £22,310 per year
Hours: Full time 37.5 hours per week
Contract type: Permanent
Location: Bradford-On-Avon
The Role:
To assist the Shop Manager in the dynamic and efficient management of volunteer staff, premises, and stock for our brand new Julian House Charity Shop opening in Bradford-On-Avon! The role is crucial in maximizing sales, achieving performance targets, and ensuring outstanding customer service that drives repeat business. You will also ensure compliance with all security, health, and safety standards, stepping in to lead the shop in the manager’s absence.
Responsibilities include:
- Collaborate with the Shop Manager to meet and exceed income and profit targets by optimizing sales strategies, minimizing operational costs, and continually seeking innovative ways to enhance business performance.
- Ensure compliance with all statutory obligations, with a proactive approach to health and safety standards.
- Promptly manage unwanted donations, maximizing revenue from these items through effective disposal methods.
- Identify and nurture key volunteers to deputize effectively for the Shop Manager or Assistant Shop Manager when needed.
Qualifications / Requirements:
- General management, preferably in retail.
- A proactive, customer focused approach to work, demonstrating responsiveness and flexibility.
- Basic Knowledge of Health & Safety, Fire Regulations and ability to identify potential risks.
- Retail experience.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Sliding salary scale with salary increases every year for the first 3 years
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about the Retail Shop Manager role, please get in touch with us today! We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Retail Assistant Manager employer: Julian House
Contact Detail:
Julian House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Manager
✨Tip Number 1
Familiarize yourself with Julian House's mission and values. Understanding the charity's focus on helping vulnerable individuals will not only help you align your answers during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience in retail management and customer service. Be prepared to discuss specific examples of how you've successfully managed teams, optimized sales strategies, and ensured excellent customer experiences in previous roles.
✨Tip Number 3
Showcase your knowledge of health and safety regulations. Since compliance is a key responsibility in this role, being able to discuss relevant experiences or training will set you apart from other candidates.
✨Tip Number 4
Demonstrate your proactive approach to problem-solving. Think of examples where you've identified issues and implemented solutions in a retail environment, as this will resonate well with the expectations for the Retail Assistant Manager position.
We think you need these skills to ace Retail Assistant Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Assistant Manager position. Understand the responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant retail management experience and customer service skills. Use specific examples that demonstrate your ability to meet sales targets and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for working in a charity environment. Mention your understanding of Julian House's mission and how you can contribute to their goals, particularly in maximizing sales and enhancing customer service.
Showcase Your Values: In your application, emphasize your commitment to inclusivity and diversity, as well as your proactive approach to health and safety. This aligns with Julian House's ethos and will strengthen your application.
How to prepare for a job interview at Julian House
✨Show Your Passion for the Cause
Make sure to express your enthusiasm for Julian House's mission. Share any personal experiences or motivations that align with helping vulnerable and disadvantaged people, as this will resonate well with the interviewers.
✨Demonstrate Your Retail Management Skills
Prepare examples from your previous retail management experience that highlight your ability to optimize sales strategies, manage staff, and ensure outstanding customer service. Be ready to discuss how you can contribute to maximizing income and profit targets.
✨Highlight Your Health & Safety Knowledge
Since compliance with health and safety standards is crucial, be prepared to discuss your understanding of these regulations. Provide specific examples of how you've ensured safety in past roles and how you would apply this knowledge at Julian House.
✨Be Ready to Discuss Volunteer Management
As the role involves working with volunteers, think about how you can identify and nurture key volunteers. Share your strategies for motivating and leading a team, especially in the absence of the Shop Manager.
