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- Tasks: Lead a dynamic team, ensuring exceptional customer service and food quality.
- Company: Chopstix is a vibrant restaurant chain offering bold Chinese flavours and a fun dining experience.
- Benefits: Enjoy employee discounts, health plans, career development, and free meals on shift.
- Why this job: Join a supportive team culture that values innovation and personal growth in a fast-paced environment.
- Qualifications: Experience in customer service and leadership, with strong communication and problem-solving skills.
- Other info: Be part of a movement that prioritises work/life balance and collective success.
The predicted salary is between 30000 - 42000 £ per year.
JOIN THE CHOPSTIX REVOLUTION! For the Flavour Cravers! Step up, stand out! Experienced leaders wanted to drive our teams forward. Embark on an Epic Journey with Chopstix - Where Flavour Meets Fun!
Are you ready to spice up your career in a dynamic and rapidly expanding business? If you have a passion for delivering exceptional customer service and the skills to build an extraordinary team, we want to hear from you!
WHO ARE WE?
Chopstix is not just a restaurant; we’re a movement! Offering Bold, Chinese Flavours! We’re on the lookout for individuals who embody inspiration. Join us in consistently delivering an unrivalled dining experience. At Chopstix, we put our whole heart into everything we do, fostering a work/life balance that fits our people perfectly. Let’s stir-fry success together!
At Chopstix we are guided by our core values that are rooted in our DNA:
- We Take Pride, putting our whole heart into every task, ensuring that our dedication and passion are reflected in our work.
- We are All In Together, supporting each other to win as a team. Our collaborative environment values every team member’s contribution, making success a collective achievement.
- Being Quick To Shift is essential; our fast-paced industry demands adaptability, and we need people who can meet new challenges head-on with agility and resourcefulness.
- We Lead The Way by always being the first to try new things and shake things up. Innovation is at our core, and we thrive on taking risks and pushing boundaries.
WHAT DO WE WANT?
Ready to take the lead? If you’ve got the skills, confidence, and experience to guide a team in a fast-paced environment, we want to hear from you! We are looking for a Team Leader with a fantastic attitude, and commitment to exceptional customer service. You must be experienced and passionate about delivering delicious food, and be prepared to train on the Woks, so that you can both assist and supervise the back of house teams, as and when required. You will be the face of the store and assist your manager in leading and inspiring the team, promoting great teamwork to achieve exceptional results in food quality, sales, and profitability. You will put our customers’ happiness at the centre of everything you do, providing a dining experience packed with flavour, to every customer every time.
PERKS THAT PACK A PUNCH!
- Employee Discount
- Online Discounts in High Street Stores
- Opt in Health Plans
- Company Pension Plan
- Pick n Mix Diploma Program
- Cycle to Work Scheme
- Free Mortgage Advice
- Wellbeing Support (Confidential Advice Line)
- Access to Wages in Advance
- Career Development via our Career Pathway
- Bonus/Incentive Schemes
- Free Meals on Shift
- Refer A Friend Scheme
Are YOU?
- Customer focused?
- Hands-on
- Organized
- Team Player
- People focused
- Self-motivated & have Integrity?
Skills & Experience
- Vast experience in customer service
- A background in Leadership & Management
- The ability to train & coach a team
- Problem solver
- Effective time management
- Results driven - people, quality, service, environment, sales & profitability
- Excellent communication skills
If you have got what it takes and are looking for a great career, then apply now!
Apply now and add an up-to-date CV...
Contact Detail:
Chopstix Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Swindon
✨Tip Number 1
Familiarise yourself with Chopstix's core values. Understanding their commitment to teamwork, innovation, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership experience by preparing specific examples of how you've successfully led a team in a fast-paced environment. Highlight any challenges you faced and how you overcame them.
✨Tip Number 3
Demonstrate your passion for customer service by sharing stories that illustrate your dedication to creating exceptional dining experiences. This will resonate well with the company's focus on customer happiness.
✨Tip Number 4
Research current trends in the food industry, especially around Asian cuisine. Being knowledgeable about the market can help you stand out as a candidate who is not only passionate but also informed.
We think you need these skills to ace Team Leader - Swindon
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Chopstix's core values and mission. Highlight how your personal values align with theirs in your application to show that you are a good fit for their team.
Tailor Your CV: Make sure your CV reflects your leadership experience and customer service skills. Use specific examples from your past roles that demonstrate your ability to lead a team and deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to customer satisfaction. Mention your adaptability and willingness to train on the Woks, as this is crucial for the role.
Highlight Relevant Skills: In your application, emphasise your problem-solving abilities, effective time management, and excellent communication skills. These are key traits that Chopstix values in their Team Leaders.
How to prepare for a job interview at Chopstix Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight any experiences where you inspired or motivated your team to achieve great results.
✨Emphasise Teamwork and Collaboration
Chopstix values a collaborative environment, so be ready to talk about how you work well with others. Share instances where you supported your colleagues and contributed to a team success.
✨Be Ready to Adapt
Given the fast-paced nature of the restaurant industry, showcase your ability to adapt to new challenges. Discuss situations where you had to think on your feet and how you handled them effectively.
