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- Tasks: Support cancer patients by teaching them to use innovative medical devices in their homes.
- Company: Join Novocure, a pioneering oncology company transforming cancer treatment with cutting-edge technology.
- Benefits: Enjoy a full-time salary, corporate perks, performance bonuses, and a company car.
- Why this job: Make a real impact on patients' lives while enjoying a flexible daytime schedule with no night shifts.
- Qualifications: Ideal for those with healthcare experience; must be willing to travel up to 60% of the time.
- Other info: Be part of a compassionate team dedicated to patient care and support.
The predicted salary is between 36000 - 60000 £ per year.
Novocure is a global publicly-traded commercial-stage oncology company developing a profoundly different cancer treatment therapy called tumor treating fields (TTFields) for patients with solid tumors. TTFields therapy is a non-invasive, novel, antimitotic treatment modality which utilizes proprietary technology attempting to slow or reverse tumor progression by inducing tumor cell death. Novocure's commercialized product, Optune, is approved for the treatment of adult patients with glioblastoma (GBM) in the USA, Europe and Israel. Novocure has ongoing or completed clinical trials and is further expanding its efforts into several other solid tumor indications - non-small cell lung cancer, pancreatic cancer, ovarian cancer and other types of solid cancers.
We’re looking for an empathetic and motivated Device Support Specialist to join our team and work directly with patients with terminal cancer. In this hands-on, patient-facing role, you’ll be supporting patients in their homes on how to use our FDA-approved medical devices. This is not a traditional home-care position; it is teaching patients on the use of our TTF therapies (Tumor Treating Fields) and encouraging the use of our medical devices. We’re looking for individuals who are eager to make a meaningful difference in the lives of patients, while enjoying the flexibility of a regular daytime work schedule (Monday to Friday), no night shifts, no weekend work.
You will travel 60% of the time visiting patient homes and you may need to occasionally stay overnight in a hotel depending upon the territory you manage. The role is a full-time, salaried position, with corporate benefits, a performance bonus, and a company car is provided.
Our Device Support Specialists are at the heart of our success, and we’re driven by our Patient Forward mission to change the lives of those living with cancer.
- Travel to patient homes, physician offices, and healthcare centres to provide hands-on support and education on our therapies and devices.
- Conduct in-home training sessions and offer ongoing support to patients and caregivers through regular follow-up visits.
- Perform equipment maintenance, troubleshooting, and data collection during patient visits.
- Manage your own time and remain flexible to meet patient needs.
- Be part of a patient-centred team that truly values empathy, compassion, and high-quality care.
Willingness to travel up to 60% each week, including overnight stays when required. A valid driver’s license and primary residence within the assigned territory.
Apply today and help make a life-changing difference for our patients and their families. We are looking forward to receiving your application to Natalia Munchow, Senior Talent Partner through our Applicant Portal. Please find more information about Novocure and our therapy on our website or by consulting our patient testimonial videos.
Contact Detail:
Novocure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consultancy Support Officer
✨Tip Number 1
Familiarise yourself with Novocure's products, especially the Tumor Treating Fields (TTFields) therapy. Understanding how these devices work and their impact on patients will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in patient-facing roles or healthcare settings. Sharing specific examples of how you've supported patients or provided education can set you apart and show that you're well-suited for this empathetic position.
✨Tip Number 3
Prepare to discuss your flexibility and time management skills, as the role requires travelling to patient homes and managing your own schedule. Be ready to share how you've successfully balanced multiple responsibilities in past roles.
✨Tip Number 4
Research Novocure's mission and values, particularly their focus on patient care. Being able to articulate how your personal values align with theirs can make a strong impression and show that you're a good cultural fit for the team.
We think you need these skills to ace Consultancy Support Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Device Support Specialist at Novocure. Familiarise yourself with their therapies and the importance of patient support in oncology.
Tailor Your CV: Highlight relevant experience in healthcare or patient support roles. Emphasise any skills related to teaching, empathy, and technical knowledge of medical devices, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your motivation to work in oncology. Mention specific experiences that demonstrate your ability to educate and support patients effectively.
Follow Application Instructions: Ensure you submit your application through the specified channels, such as the ApplicantPortal mentioned in the job description. Double-check that all required documents are included and formatted correctly.
How to prepare for a job interview at Novocure
✨Understand the Product
Familiarise yourself with Novocure's Tumor Treating Fields (TTFields) therapy and its applications. Being knowledgeable about the product will show your genuine interest in the role and help you answer questions confidently.
✨Show Empathy and Compassion
As a Device Support Specialist, you'll be working directly with patients facing serious health challenges. Prepare to discuss how you can demonstrate empathy and compassion in your interactions, as these qualities are crucial for this role.
✨Highlight Relevant Experience
If you have experience in healthcare, patient support, or education, make sure to highlight it during the interview. Share specific examples of how you've helped patients or taught others, as this will illustrate your suitability for the position.
✨Prepare for Travel Questions
Since the role involves significant travel, be ready to discuss your flexibility and willingness to manage your time effectively. Think about how you would handle overnight stays and maintaining a work-life balance while on the road.
