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- Tasks: Provide top-notch customer service and support to Dutch-speaking clients.
- Company: Join a thriving operation with sites across the UK and Europe.
- Benefits: Enjoy a salary up to £28,000, flexible benefits, and 25 days holiday.
- Why this job: Be part of a dynamic team that values professionalism and efficiency.
- Qualifications: Fluency in Dutch and excellent communication skills are essential.
- Other info: This role offers a fantastic opportunity for growth and development.
The predicted salary is between 16800 - 28000 £ per year.
A successful operation with sites in the UK and Europe is looking for a Dutch Speaking Customer Service Representative. Reporting into the Customer Services Team Leader, you will provide a courteous, professional, efficient, and reliable first point of contact service.
This role comes with a salary up to £28,000 per annum, along with a flexible benefits package which includes a pension, 25 days holiday.
Customer Service Representative - Dutch Speaker employer: Ingenis Recruitment
Contact Detail:
Ingenis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative - Dutch Speaker
✨Tip Number 1
Brush up on your Dutch language skills, especially in customer service contexts. Being fluent and able to handle various customer queries in Dutch will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with common customer service software and tools. Knowing how to navigate these platforms can demonstrate your readiness for the role and make a positive impression during any interviews.
✨Tip Number 3
Research the company’s values and customer service philosophy. Understanding what they prioritise can help you tailor your responses in interviews and show that you’re a good cultural fit.
✨Tip Number 4
Prepare examples of past customer service experiences where you resolved issues effectively. Being able to share specific instances will highlight your problem-solving skills and ability to provide excellent service.
We think you need these skills to ace Customer Service Representative - Dutch Speaker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Representative position. Tailor your application to highlight your relevant experience in customer service and fluency in Dutch.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your customer service experience, language skills, and any relevant qualifications. Use bullet points for clarity and focus on achievements that demonstrate your ability to provide excellent service.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences align with the job requirements, particularly your proficiency in Dutch and your commitment to customer satisfaction.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer service role.
How to prepare for a job interview at Ingenis Recruitment
✨Showcase Your Language Skills
As a Dutch-speaking Customer Service Representative, it's crucial to demonstrate your fluency in both Dutch and English. Be prepared to answer questions in both languages during the interview to showcase your proficiency.
✨Emphasise Customer Service Experience
Highlight any previous experience you have in customer service roles. Share specific examples of how you've handled difficult situations or provided exceptional service, as this will show your capability to be a reliable first point of contact.
✨Research the Company
Familiarise yourself with the company's values, mission, and services. This knowledge will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
✨Prepare Questions to Ask
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training processes, or growth opportunities within the company to show your enthusiasm for the position.
