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For Companies At a Glance
- Tasks: Lead a team to deliver perfect burgers and fries while ensuring customer satisfaction.
- Company: Join a family-run burger restaurant with a commitment to quality since 1986.
- Benefits: Enjoy bonuses, paid holidays, free meals, and access to financial wellbeing apps.
- Why this job: Be part of a fun, competitive culture that values integrity and personal growth.
- Qualifications: Hands-on leadership skills and a passion for excellent customer service are essential.
- Other info: Opportunities for career advancement to Deputy General Manager or beyond.
The predicted salary is between 24000 - 36000 £ per year.
Assistant Manager – Cheltenham
Assistant Manager
Burgers & Fries and Incredible Careers! We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.
These days, we’re still just as much a family as we always have been. We have tons of integrity, we’re enthusiastic. we’re competitive and we just get it done – whatever the challenge.
REWARDS
- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to£2,000
- High Performer Awards and Bonus\’s
- Long service Love2Shop voucher reward – 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.
OTHER AWESOME PERKS
- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions – “Fry Cup” and “Olympics”
- Five Guys Perks – employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
YOU\’LL BE ENTHUSIASTIC ABOUT
- Perfect Burgers and Fries
- Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
- People – Experienced hands-on leadership skills
- Customer service
WHAT YOU\’LL BE DOING
- Responsible for Shift Managers and Crew
- Supporting the delivery of perfect burgers and fries.
- Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
- Ensuring every customer is delighted with their order and their Five Guys experience – You will deal with complaints promptly in an open and honest way.
- Leading from the front, you will be hands on working with the team on the line and on floor with customers.
- Responsible for supporting your General Manager and delivering store results.
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
- Running smooth day to day operations, thinking about long term plans.
- Always leading with our values
- Developing your team to ensure there is a strong talent pipeline.
INCREDIBLE CAREERS WITH FIVE GUYS
- If you are ambitious and want to grow – we can provide you with support and the right tools to build a career with us.
- Your next step would be a Deputy General Manager or General Manager – leading to a future as an Area Trainer, District Manager or a role in the Support Office.
- Five Guys isn’t just a job – it can be a career!
#J-18808-Ljbffr
Assistant Manager - Cheltenham employer: Five Guys
Contact Detail:
Five Guys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Cheltenham
✨Tip Number 1
Familiarise yourself with the Five Guys brand and its values. Understanding their commitment to quality and customer service will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight any experiences where you’ve improved team morale or handled customer complaints effectively, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Network with current or former employees of Five Guys if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
✨Tip Number 4
Prepare to discuss how you would drive sales and manage costs effectively. Think about specific strategies you could implement to enhance the customer experience and improve operational efficiency, as this will show your proactive mindset.
We think you need these skills to ace Assistant Manager - Cheltenham
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Five Guys' values such as enthusiasm, integrity, and a family-oriented approach. Reflect these values in your application to show you align with their culture.
Tailor Your CV: Highlight relevant experience in leadership and customer service. Emphasise any hands-on roles you've had, especially in fast-paced environments, to demonstrate your capability to manage teams effectively.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for the food industry and your commitment to delivering excellent customer experiences. Mention specific examples of how you've led teams or improved operations in previous roles.
Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements, such as sales increases or successful team projects. This will help illustrate your ability to drive results and manage P&L effectively.
How to prepare for a job interview at Five Guys
✨Show Your Enthusiasm
Make sure to express your passion for burgers and fries during the interview. Share why you love the brand and how you align with their values of being competitive, enthusiastic, and family-oriented.
✨Demonstrate Leadership Skills
Prepare examples of your hands-on leadership experience. Discuss how you've successfully managed teams in the past and how you can create a positive working environment that encourages fun and productivity.
✨Customer Service Focus
Be ready to talk about your approach to customer service. Highlight any experiences where you went above and beyond to ensure customer satisfaction, as this is crucial for the role.
✨Understand the Business
Familiarise yourself with the company's operations, including P&L management. Be prepared to discuss how you would drive sales while controlling costs, showcasing your understanding of running a successful restaurant.
