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For Companies At a Glance
- Tasks: Support individuals in their homes, helping them claim benefits and sustain tenancies.
- Company: Join a dedicated team focused on community support and mental health.
- Benefits: Enjoy a competitive salary, full-time hours, and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in housing support and knowledge of trauma-informed practices are essential.
- Other info: This is a temporary contract for approximately three months, based in Swansea.
The predicted salary is between 19394 - 19394 £ per year.
Are you an experienced Tenancy or Housing Support Worker? Can you help and advise people living out in the community, within their own homes, on how to claim the correct benefits and help them to sustain their tenancies? What about supporting people with complex issues, such as mental health?
PLEASE NOTE THIS IS A 3 MONTH TEMPORARY CONTRACT (APPROX).
The basics:
- Salary £24,242 per annum
- Full time hours
- 9am to 5pm Monday to Thursday
- 9am to 4.30pm Friday
- Based in the Swansea area
What you'll be doing:
- Leading on the assessment of needs for individuals referred to our services.
- Co-creating individual support plans (ISPs) with people we support.
- Reviewing progress and updating ISPs and risk assessments regularly.
- Collaborating with key agencies such as CMHTs, Local Authorities, and housing providers.
- Providing advice and guidance at Torfaen's drop-in service.
- Involving the people we support in shaping, evaluating, and developing the service.
- Supporting individuals through crises and long-term planning, including attending joint meetings and case reviews.
- Assisting people in accessing advice, information, and resettlement support.
- Keeping accurate, up-to-date records and using our IT systems effectively.
- Promoting and delivering services in line with our trauma-informed, relationship-based approach.
What We Need:
Essential
- Experience working in the housing support sector.
- Knowledge of trauma-informed practice, attachment theory, and person-centred support.
- A strong commitment to involving people with lived experience in service development.
- Excellent communication and interpersonal skills.
- Awareness of adult safeguarding procedures.
- Self-awareness and a commitment to reflective practice and personal growth.
- Able to set up utilities, benefits, housing applications etc.
- Willing to work across the Swansea area.
Desirable
- Ability to communicate in Welsh.
- Experience providing floating/tenancy support in the community.
- Knowledge of the welfare benefits system.
If you have the skills and knowledge for this role and would like more information, please get in touch with Keeran @ Moxie People.
Location: Swansea
Tenancy Support Worker employer: Moxie People
Contact Detail:
Moxie People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker
✨Tip Number 1
Familiarise yourself with the local housing support services in Swansea. Understanding the specific needs and challenges faced by the community will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the housing support sector. Attend local events or workshops to connect with others in the field, which can lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your knowledge of trauma-informed practice and person-centred support. Being able to discuss these concepts confidently will show your commitment to the role and the people you’ll be supporting.
✨Tip Number 4
Consider volunteering or shadowing a Tenancy Support Worker if possible. Gaining hands-on experience will not only enhance your skills but also provide you with real-life examples to discuss in your interview.
We think you need these skills to ace Tenancy Support Worker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the housing support sector. Include specific examples of how you've helped individuals with complex issues, such as mental health, and demonstrate your knowledge of trauma-informed practice.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting individuals in their tenancies. Mention your commitment to involving people with lived experience in service development and how your skills align with the job requirements.
Showcase Relevant Skills: Emphasise your excellent communication and interpersonal skills in both your CV and cover letter. Provide examples of how you've successfully collaborated with key agencies or supported individuals through crises.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moxie People
✨Showcase Your Experience
Be prepared to discuss your previous experience in the housing support sector. Highlight specific examples where you've successfully helped individuals with complex issues, such as mental health, and how you co-created individual support plans.
✨Demonstrate Knowledge of Trauma-Informed Practice
Familiarise yourself with trauma-informed practices and attachment theory. Be ready to explain how these concepts influence your approach to supporting individuals and how you would apply them in this role.
✨Emphasise Communication Skills
Excellent communication is key in this role. Prepare to discuss how you've effectively communicated with clients and collaborated with agencies in the past. Consider sharing a situation where your communication skills made a significant impact.
✨Reflect on Personal Growth
Self-awareness and a commitment to reflective practice are essential. Think about your personal growth journey and be ready to share how you've learned from past experiences and how that shapes your approach to supporting others.
