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For Companies At a Glance
- Tasks: Oversee daily operations, manage subcontractors, and ensure a safe environment for customers.
- Company: Join McArthurGlen, Europe's top designer outlet manager with 24 locations across 8 countries.
- Benefits: Enjoy a competitive salary, performance bonuses, wellbeing allowance, and special discounts.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to sustainable retail experiences.
- Qualifications: Fluent English, IOSH/NEBOSH/IWFM qualifications, and proven property services management experience required.
- Other info: Flexible working options and opportunities for international projects and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Facilities Manager - United Kingdom, Cheshire Oaks
Our Mission: 'To create the finest retail experiences.'
McArthurGlen Group, Europe's leading owner, developer and manager of designer outlets, was founded in Europe in 1993 and currently manages 24 designer outlets in 8 countries.
The Facilities Manager oversees the daily operations of the Centre, managing subcontractor teams like maintenance, cleaning, landscaping, and security to ensure high service standards and a safe environment for customers and tenants. They handle facilities contracts, budgets, and best practices to optimize costs and improve the customer experience, while also supporting tenants during store openings, exits, and refurbishments.
Additionally, the role involves managing risk and safety, ensuring compliance with regulations, and leading fire training and drills. The Facilities Manager contributes to long-term asset management and sustainability by optimizing utilities and overseeing critical maintenance projects. As a member of the leadership team, they collaborate across departments and work flexible hours to meet operational needs.
We offer you a competitive salary and attractive performance bonus of up to 25%.
- You are entitled to a wellbeing allowance (a set amount you can claim towards yoga, gym equipment or anything that promotes your wellbeing).
- 2 volunteering days per year.
- Special discounts in our Designer Outlets.
- Be part of an international organisation, with the opportunity to work with colleagues across eight countries.
- Access to LinkedIn learning from day one with access to over 16,000 courses.
- An environment enabling your growth including internal moves, cross country projects and international secondments as well as a calendar of core development opportunities and bespoke learning.
Fluent English: written & spoken, with excellent communication skills.
IOSH or NEBOSH or IWFM qualifications are essential.
Proven property services management experience, within a customer facing environment is essential.
Knowledge of risk and security management.
Project Management experience.
Budget Management experience.
Computer literacy essential - eg Word, Excel, Outlook, PowerPoint.
You will have a main point of contact within our Talent team.
At McArthurGlen, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer and support flexible working wherever possible.
Retail Facilities Coordinator employer: McArthurGlen Designer Outlets
Contact Detail:
McArthurGlen Designer Outlets Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Facilities Coordinator
✨Tip Number 1
Familiarise yourself with the McArthurGlen Group and their mission to create exceptional retail experiences. Understanding their values and goals will help you align your approach during interviews and discussions, showcasing how you can contribute to their vision.
✨Tip Number 2
Network with current or former employees of McArthurGlen, especially those in facilities management roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Highlight your experience in managing subcontractor teams and your knowledge of compliance regulations during any conversations or interviews. Be prepared to discuss specific examples of how you've successfully managed budgets and improved service standards in previous roles.
✨Tip Number 4
Demonstrate your commitment to sustainability and asset management by researching current trends and best practices in these areas. Being able to discuss innovative ideas or projects you've been involved in will show your proactive approach and dedication to the role.
We think you need these skills to ace Retail Facilities Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Facilities Manager position. Tailor your application to highlight relevant experience in property services management and customer-facing roles.
Highlight Relevant Qualifications: Make sure to emphasise your IOSH, NEBOSH, or IWFM qualifications in your CV and cover letter. Clearly state how these qualifications relate to the responsibilities of the role, particularly in risk and security management.
Showcase Your Experience: Provide specific examples of your previous experience in budget management, project management, and facilities operations. Use metrics where possible to demonstrate your impact in previous roles, such as cost savings or improvements in service standards.
Craft a Compelling Cover Letter: Write a personalised cover letter that connects your skills and experiences to the mission of McArthurGlen Group. Express your enthusiasm for creating exceptional retail experiences and your commitment to sustainability and compliance.
How to prepare for a job interview at McArthurGlen Designer Outlets
✨Showcase Your Management Skills
As a Facilities Manager, you'll need to demonstrate your ability to manage subcontractor teams effectively. Prepare examples from your past experiences where you successfully led teams in maintenance, cleaning, or security operations.
✨Highlight Your Budget Management Experience
Since budget management is crucial for this role, be ready to discuss how you've managed budgets in previous positions. Share specific figures and outcomes to illustrate your financial acumen.
✨Emphasise Compliance Knowledge
Understanding regulations and compliance is key for a Facilities Manager. Brush up on relevant laws and prepare to discuss how you've ensured compliance in past roles, particularly regarding safety and risk management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in the role, such as handling emergencies or managing tenant relationships, and how you would address them.
