At a Glance
- Tasks: Provide expert travel advice and support clients out of hours.
- Company: Join a global travel management company with a strong reputation.
- Benefits: Enjoy 25 days holiday, health care, dental care, and a pension plan.
- Why this job: Perfect for night owls who love travel and want to make an impact.
- Qualifications: Experience with Sabre and Amadeus is essential; knowledge of fares and ticketing required.
- Other info: Flexible shifts with one full weekend off every 5/6 weeks.
The predicted salary is between 22800 - 45600 £ per year.
Required for this global TMC. The role is homebased, they are looking for Out of hours business travel consultant experience with Sabre. Salary around 38k plus benefits including 25 days holidays, up to 5% bonus, health and dental care, pension etc.
Business travel consultants - Out of hours duties:
- Working out of hours, answering calls and emails from clients in a polite, efficient, and professional manner
- Offering expert advice in all aspects of travel
- Maintain the outstanding level of customer service provided by the ‘day’ team
- Work as part of an efficient team, communicating effectively both internally and externally
- To issue, re-issue and perform re-calculations of international and domestic airfares using Sabre
- Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel and all ground product
Business travel Out of hours consultants Skills Required:
- Previous Out of hours experience
- Knowledgeable on Sabre and Amadeus
- Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
- Knowledge of Microsoft products, including Outlook, Word, and Excel
- Possess good geographical and product knowledge of destinations and airlines
- On the pulse with world events and likely travel implications
Additional information:
- 4 shifts per week, typically 2 midweek and 2 during the weekend
- Shift patterns Monday to Friday 6pm to 1.30am and 1am to 8am, during the weekends 9am to 5.30pm, 5pm to 1.30am and 1am to 9am
- Currently one full weekend off every 5/6
If you are interested in the above role please apply online or send your CV to (url removed) quoting DT59193.
Business travel consultant - out of hours employer: C&M Travel Recruitment
Contact Detail:
C&M Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business travel consultant - out of hours
✨Tip Number 1
Familiarise yourself with the Sabre system if you haven't already. Since this role specifically requires experience with Sabre, being able to demonstrate your proficiency during any discussions will set you apart from other candidates.
✨Tip Number 2
Brush up on your knowledge of international and domestic airfares. Being able to discuss fare calculations and ticketing processes confidently will show that you're ready to hit the ground running in this role.
✨Tip Number 3
Prepare to discuss your previous out-of-hours experience. Think of specific examples where you provided excellent customer service during late hours, as this will highlight your suitability for the role.
✨Tip Number 4
Stay updated on current world events and travel implications. This knowledge will not only help you in the role but also impress during interviews when discussing how you can provide expert advice to clients.
We think you need these skills to ace Business travel consultant - out of hours
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous out of hours experience and proficiency with Sabre. Include specific examples of how you've provided excellent customer service in a travel consultancy role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your ability to work efficiently during out of hours. Mention your knowledge of fares and ticketing, as well as your geographical expertise.
Highlight Relevant Skills: In your application, emphasise your familiarity with Microsoft products and your ability to communicate effectively. Mention any experience you have with sourcing cost-effective travel routes and managing client inquiries.
Showcase Your Availability: Clearly state your availability for the shift patterns mentioned in the job description. This shows that you are flexible and ready to meet the demands of the role.
How to prepare for a job interview at C&M Travel Recruitment
✨Showcase Your Out of Hours Experience
Make sure to highlight your previous out of hours experience during the interview. Discuss specific scenarios where you successfully managed client queries outside regular hours, demonstrating your ability to handle pressure and provide excellent service.
✨Demonstrate Your Sabre Knowledge
Since the role requires expertise in Sabre, be prepared to discuss your experience with this system. You might even want to mention any specific tasks you've completed using Sabre, such as issuing or re-issuing tickets, to show your proficiency.
✨Stay Updated on Travel Trends
Being knowledgeable about current world events and their potential impact on travel is crucial. Before the interview, brush up on recent news related to travel restrictions, airline policies, and popular destinations to impress your interviewers with your awareness.
✨Emphasise Team Communication Skills
As the role involves working as part of a team, be ready to share examples of how you've effectively communicated with colleagues in past roles. Highlight instances where your communication skills helped resolve issues or improve customer service.