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For Companies At a Glance
- Tasks: Join our team to serve delicious food and drinks while ensuring customer safety.
- Company: bp retail is a forward-thinking company aiming for net zero by 2050.
- Benefits: Enjoy 25% discount, flexible hours, paid holidays, and access to wellbeing services.
- Why this job: Be part of a collaborative team in a fast-paced environment with opportunities for career growth.
- Qualifications: Experience in food and beverage handling and a passion for customer service are essential.
- Other info: Receive comprehensive training and enjoy job security with competitive pay rates.
About bp retail
At the heart of customer facing roles, bp retail is at the forefront of the ever-changing market and supporting our customers with their every need. With our aim to be net zero by 2050 we are forward thinking and with that we have a new food for now offer in some of our Wild Bean Cafés.
What we are looking for
An individual with a passion for customer service and who is energised by working together as a collaborative team within a fast-paced retail environment. You will need some experience in food and beverage handling, and we are looking for someone with a true passion for food. You will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority. Including food safety, hygiene and allergen control.
- Serving our customers and operating the till.
- Preparing and serving beverage and food items from our Wild Bean Café.
- Presenting perfectly crafted beverages that showcase our drinks offer.
- Stock management - from taking deliveries, to replenishing the store and stock rotation.
- Being proactive with supporting bp's many offers, promotions and bp loyalty scheme.
- Carrying out cleaning duties in the food for now café and all aspects of the store.
What you will be rewarded with
- 25% discount on in store goods *exclusions apply.
- Paid holiday.
- Flexible hours.
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services).
- Discounts with other businesses through Perks at Work.
- Family leave.
- The opportunity to progress your career.
- Competitive pay rates.
- Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme.
- Job security.
- Pension scheme.
- Share save scheme.
How to apply
To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Café Team Member employer: BP p.l.c.
Contact Detail:
BP p.l.c. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Team Member
✨Tip Number 1
Familiarise yourself with bp's values and mission, especially their commitment to becoming net zero by 2050. This will help you align your passion for customer service with their goals during any interviews or discussions.
✨Tip Number 2
Highlight any previous experience in food and beverage handling when networking or speaking with current employees. This can give you an edge and show that you understand the fast-paced environment of a café.
✨Tip Number 3
Engage with bp's social media channels to stay updated on their latest promotions and offers. This knowledge can be beneficial during interviews, demonstrating your enthusiasm and proactive approach.
✨Tip Number 4
Consider visiting a bp café to experience the atmosphere and customer service first-hand. This will not only prepare you for the role but also provide you with specific examples to discuss during your application process.
We think you need these skills to ace Café Team Member
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Café Team Member at bp retail. Familiarise yourself with their focus on customer service, food safety, and teamwork.
Tailor Your CV: Highlight any relevant experience in food and beverage handling, customer service, or retail. Make sure to showcase your passion for food and any teamwork experiences that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work at bp retail and how your skills can contribute to their goals.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at BP p.l.c.
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share specific examples of how you've gone above and beyond to help customers in previous roles, as this aligns perfectly with what bp retail is looking for.
✨Demonstrate Food and Beverage Knowledge
Since the role involves food and beverage handling, be prepared to discuss your experience in this area. Mention any relevant training or certifications you have, and show that you understand the importance of food safety and hygiene.
✨Emphasise Teamwork Skills
bp retail values collaboration, so highlight your ability to work well in a team. Share examples of successful teamwork from past experiences, and explain how you contribute positively to a fast-paced environment.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the café's operations, promotions, or team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
