CRM Specialist

CRM Specialist

Cambridge Full-Time 24000 - 56000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Create and optimise customer journeys to boost engagement and satisfaction.
  • Company: Join a leading B2B tech company that's making waves in the industry.
  • Benefits: Enjoy a hybrid work model and a competitive salary of £40,000.
  • Why this job: Be part of a dynamic marketing team and shape customer experiences.
  • Qualifications: No specific qualifications mentioned; passion for CRM is key.
  • Other info: This is a standalone role, perfect for those seeking autonomy.

The predicted salary is between 24000 - 56000 £ per year.

A leading B2B technology business is looking for a CRM Specialist to join their growing marketing team. This is a newly created, standalone role focused on building structured, end-to-end customer journeys and improving engagement across the funnel.

Location: Hybrid (3 days in office - East Midlands)

Salary: £40,000

Job Type: Full-Time, Permanent

CRM Specialist employer: SF Recruitment (Tech)

Join a dynamic B2B technology business that values innovation and collaboration, offering a hybrid work model that promotes work-life balance. As a CRM Specialist, you'll have the opportunity to shape customer engagement strategies while benefiting from a supportive work culture that prioritises professional development and growth. With a competitive salary and a focus on employee well-being, this role is perfect for those seeking meaningful and rewarding employment in the East Midlands.
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Contact Detail:

SF Recruitment (Tech) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CRM Specialist

✨Tip Number 1

Familiarise yourself with the specific CRM tools and software that the company uses. Highlighting your experience with these platforms during the interview can set you apart from other candidates.

✨Tip Number 2

Prepare to discuss your previous successes in building customer journeys. Have concrete examples ready that demonstrate how you've improved engagement and driven results in past roles.

✨Tip Number 3

Research the company’s current marketing strategies and customer engagement practices. Being able to speak knowledgeably about their approach will show your genuine interest and help you stand out.

✨Tip Number 4

Network with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.

We think you need these skills to ace CRM Specialist

CRM Software Proficiency
Customer Journey Mapping
Data Analysis
Marketing Automation
Email Marketing
Lead Generation Strategies
Engagement Metrics Analysis
Communication Skills
Project Management
Strategic Thinking
Problem-Solving Skills
Attention to Detail
Collaboration Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the CRM Specialist role. Focus on your ability to build customer journeys and improve engagement, as these are key aspects of the job.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of CRM strategies and how you can contribute to the marketing team. Mention specific examples from your past work that demonstrate your expertise in this area.

Highlight Relevant Skills: In your application, emphasise skills such as data analysis, customer segmentation, and campaign management. These are crucial for a CRM Specialist and will help you stand out.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is essential for this role.

How to prepare for a job interview at SF Recruitment (Tech)

✨Understand the Role

Make sure you have a clear understanding of what a CRM Specialist does, especially in a B2B technology context. Familiarise yourself with customer journey mapping and engagement strategies, as these will likely be key discussion points during your interview.

✨Showcase Your Experience

Prepare to discuss specific examples from your past work that demonstrate your ability to build structured customer journeys. Highlight any successful campaigns or projects you've managed that improved customer engagement.

✨Research the Company

Take some time to learn about the company’s products, services, and market position. Understanding their business model and how they engage with customers will help you tailor your responses and show genuine interest.

✨Prepare Questions

Have a list of insightful questions ready to ask at the end of the interview. This could include inquiries about the team structure, the tools they use for CRM, or how success is measured in this role. It shows you're proactive and engaged.

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