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- Tasks: Support the residential team with maintenance and customer enquiries.
- Company: Join Grange Property Management, a top-rated company on LinkedIn for 2024.
- Benefits: Enjoy a competitive salary, hybrid work options, and lifestyle-supporting benefits.
- Why this job: Be part of a dynamic team that values customer care and problem-solving skills.
- Qualifications: Strong communication, IT skills, and a customer-focused attitude are essential.
- Other info: This role requires in-office work at least two days a week.
The predicted salary is between 25593 - 30105 £ per year.
Salary: £25,593 - £30,105 per annum
Location: Godalming - The Mill
Hours: 37.5 per week
Contract Type: Permanent
Are you customer focused, confident and able to work as part of a team? We are looking for a Property Services Assistant to join our team at Grange Property Management. You'll be responsible for supporting the residential team in facilitating the delivery of all aspects of planned, programmed, reactive maintenance. You will provide day to day administrative support to the Property Managers and support our customers with general enquiries.
Using your excellent customer care, problem solving and communication skills you'll liaise with customers in relation to various property related matters and where appropriate ensure contractors are promptly and properly instructed. With excellent IT skills you'll use our bespoke systems to communicate with our customers and contractors. You'll also be responsible for keeping a record of all works undertaken as well as processing payments and invoices.
If this sounds like an opportunity you're interested in then please review the full role profile before applying.
This is a hybrid role with a base location at our offices in Lower Eashing. Candidates will be expected to work from the office at least two days per week.
Closing Date: Thursday 22nd May at midnight.
Whilst we recognise the growth and popularity of artificial intelligence (AI), it is important we are confident that your application is unique, and has been completed without the use of AI technology. Applicants progressing through our selection process are not permitted to use AI technology tools or software.
Property Services Assistant employer: Clarion Housing Group Limited
Contact Detail:
Clarion Housing Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Services Assistant
✨Tip Number 1
Familiarise yourself with the property management sector. Understanding the basics of property maintenance and customer service will help you stand out during interviews, as you'll be able to speak confidently about relevant topics.
✨Tip Number 2
Showcase your IT skills by being prepared to discuss any software or systems you've used in previous roles. Since this position involves using bespoke systems, demonstrating your adaptability and tech-savviness can give you an edge.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or improved customer satisfaction, as these anecdotes will illustrate your problem-solving abilities.
✨Tip Number 4
Research Grange Property Management and their values. Being knowledgeable about the company and its mission will not only help you tailor your responses but also show your genuine interest in becoming part of their team.
We think you need these skills to ace Property Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Property Services Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Customer Service Skills: Since the role requires excellent customer care and communication skills, make sure to provide specific examples in your CV and cover letter that demonstrate your experience in these areas.
Showcase IT Proficiency: Mention any relevant IT skills or experience with bespoke systems in your application. If you have used similar software in previous roles, be sure to include this information to show you can adapt quickly.
Personalise Your Application: Avoid generic applications. Address your cover letter to the hiring manager if possible, and express genuine interest in the company and the role. This will help your application stand out.
How to prepare for a job interview at Clarion Housing Group Limited
✨Showcase Your Customer Service Skills
As a Property Services Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully handled customer enquiries or resolved issues in the past. This will demonstrate your ability to provide excellent customer care.
✨Familiarise Yourself with Property Management
Understanding the basics of property management and maintenance processes can give you an edge. Research common property-related issues and how they are typically resolved, so you can speak confidently about them during the interview.
✨Highlight Your IT Proficiency
Since the role requires using bespoke systems for communication and record-keeping, be ready to discuss your IT skills. Mention any relevant software you've used and how comfortable you are with learning new systems quickly.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the types of projects you might work on, or how success is measured in this position.
