Care Administrator

Cityworx are recruiting on behalf of a client, an established homecare business, who are looking for an experienced Care Administrator based in their Hoddesdon office. The company provide domiciliary care services in the community and, due to the nature of the role, require an experienced individual, versed in care standards and practices. In this role, you will be responsible for some of the following duties: · Taking care of front-of-house duties, such as greeting and directing visitors and handling deliveries · Maintaining an efficient and well-organised filing system for easy storage and retrieval · Taking care of all correspondence, including telephone calls, internal messages and emails · Screening documents, booking meeting rooms, setting up conference calls and taking messages · Maintaining general company record systems to uphold accurate files · Maintain customer relationships by carrying out routine monitoring phone calls · Scheduling appointments and organising meetings · Creating and proofreading documents and drafting emails · Copying, printing and distributing documents · Taking care of routine clerical tasks, such as the ordering of office supplies · Serves as liaison between all customers (current and potential) and the organization to resolve questions regarding products/services · Electronic Call Monitoring If you have experience of care administration duties, and are aware of CQC standards, we look forward to hearing from you. PLEASE NOTE – you will need experience of the social care sector, or your application will be rejected. This role is working from the office, not home based. We do not offer sponsorship so you must be eligible to work in the UK and have a min of one year experience