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- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Join the iconic Johnnie Walker brand in the heart of Edinburgh.
- Benefits: Earn £12.54 per hour with opportunities for growth and team events.
- Why this job: Be a part of a passionate team and represent a world-renowned brand.
- Qualifications: Looking for motivated team players with a passion for retail and customer experience.
- Other info: Flexible roles supporting both front and back of house operations.
Our prestigious client, Johnnie Walker Princes Street is currently looking for highly motivated and proactive individuals who will be passionate about Retail and the delivery of an excellent customer experience. It’s important that they are “team players”. Supporting back of the house when required as well as being enthusiastic brand ambassadors front of the house. Pay rate of £12.54 per hour Your Time at Work The Retail Associate role will focus on providing an excelent customer service to our guests, visiting the home of Johnnie Walker. They will aim to exceed customer expectations, going above and beyond to create memorable experiences and add value to each visitor. Top Accountabilities – Deliver customer experience to meet or exceed financial targets and service goals. – Instil passion for the brand with customers and have an in depth knowledge of products to provide well informed and outstanding customer service. – Develop and maintain client database ensuring repeat visits and customer loyalty. – Support the team in stock takes and attend all store meetings and training events. – Represent the brand during promotional events and activities. – Offer thoughts and ideas to the team for store performance improvements. – Communicating all potential Health and Safety issues to the Management Team. – Demonstrate flexibility by supporting in any back of house and administrative operations as required…
Retail Associate - Edinburgh City Centre employer: Brightwork
Contact Detail:
Brightwork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Associate - Edinburgh City Centre
✨Tip Number 1
Familiarize yourself with the Johnnie Walker brand and its history. Understanding the story behind the products will help you connect with customers and enhance their experience.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. This will help you become more comfortable in providing excellent service and handling various customer interactions.
✨Tip Number 3
Be prepared to share your ideas for improving store performance during the interview. Showing that you can think critically about the business will demonstrate your proactive attitude.
✨Tip Number 4
Highlight any previous experience in retail or customer service roles during your discussions. Being a team player is crucial, so share examples of how you've successfully worked in a team environment.
We think you need these skills to ace Retail Associate - Edinburgh City Centre
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Retail Associate position. Understand the key responsibilities and the skills required, such as customer service excellence and teamwork.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous retail or customer service experience. Provide specific examples of how you have exceeded customer expectations in past roles.
Show Your Passion: Express your enthusiasm for the Johnnie Walker brand and the retail industry in your application. Mention any personal experiences with the brand or similar products that demonstrate your genuine interest.
Tailor Your Application: Customize your CV and cover letter to reflect the values and goals of the company. Use keywords from the job description to show that you are a perfect fit for the Retail Associate role.
How to prepare for a job interview at Brightwork
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to create memorable experiences for customers in previous roles.
✨Know the Brand Inside Out
Research Johnnie Walker and its products thoroughly. Be prepared to discuss what you love about the brand and how you can convey that passion to customers, as this will demonstrate your commitment to being an enthusiastic brand ambassador.
✨Highlight Teamwork Skills
Since being a team player is crucial for this role, come prepared with examples of how you've successfully collaborated with others in past jobs. Emphasize your ability to support colleagues and contribute to a positive team environment.
✨Be Ready to Discuss Customer Loyalty
Think about strategies you've used to build customer loyalty in previous positions. Be ready to share ideas on how you would maintain a client database and encourage repeat visits, as this aligns with the role's focus on exceeding customer expectations.
