Customer Account Executive

Are you an excellent communicator with a proactive mindset and a passion for delivering exceptional customer service? We’re looking for a driven and enthusiastic Customer Account Executive to become a vital part of a busy and fast-paced sales support team. This role is ideal for someone looking to grow within a supportive company environment that values initiative, teamwork, and long-term career development. Role Overview As a Customer Account Handler, you’ll be the first point of contact for a broad range of customers, helping to manage accounts, process enquiries and orders, and ensure every customer interaction is smooth, helpful, and commercially focused. Key responsibilities include: * Managing and growing relationships with new and existing customers * Handling inbound calls, emails, and enquiries in a timely and professional manner * Discussing pricing, quotes, and tenders with confidence and clarity * Accurately processing customer orders and tracking them through to delivery * Identifying sales opportunities and contributing to business growth * Collaborating closely with internal teams to ensure customer satisfaction * Delivering exceptional service and maintaining a strong understanding of products and pricing What We’re Looking For We’re looking for someone with energy, attention to detail, and a genuine interest in helping customers. You don’t need to come from the same industry just a great work ethic and attitude. We’d love to see: * A professional, confident telephone manner * Excellent verbal and written communication skills * Strong organisational skills and the ability to prioritise tasks * A self-motivated and adaptable approach to problem-solving * Experience in customer service, account handling, or sales (preferred but not essential) What’s on Offer * Competitive salary with potential loyalty bonuses * Company pension scheme * On-site parking * Full training and support * Opportunities to progress within a growing business * Monday to Friday hours – No weekends, no late shifts