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- Tasks: Investigate and repair water supply pipes while ensuring excellent customer care.
- Company: Join a leading UK drainage and watermain contractor committed to safety and quality.
- Benefits: Enjoy competitive salary, training opportunities, company vehicle, and generous holiday allowance.
- Why this job: Be part of a supportive team with a focus on problem-solving and customer satisfaction.
- Qualifications: Experience in moling, water mains investigation, and a valid National Water Hygiene Card required.
- Other info: Full UK driving licence needed; must pass a basic DBS check.
The predicted salary is between 35000 - 40000 £ per year.
Our client is a leading UK based, private drainage and watermain contractor, providing professional drainage and watermain solutions to commercial and domestic clients across London and the Home Counties. As a Water Safe Approved company, they are committed to ensuring the utmost safety and quality of work on every drainage or watermain project. This means ensuring all relevant health and safety regulations are strictly adhered to, protecting you and those around you, the public, and our skilled engineers.
The Role: As a Water Engineer, you will be independently completing water supply pipe investigations and repairs on-site for our customers. The company aims to ensure that works are completed during the first visit where possible, so great problem-solving skills are essential to overcome unforeseen challenges. You will be responsible for caring for the customer on-site, so excellent customer care is vital – you’ll need to confidently talk the customer through the works to leave them with reassurance and peace of mind. The company’s dedicated in-house Technical Support Team will be there at all times to help with any issues you may face whilst on the job, from technical problems to vehicle and kit requirements.
Experience:
- Moling experience
- Logical approach to water mains investigation to establish ownership of supplies
- 20mm to 32mm service laying including the creation of new 'Point of Entry'
- National Water Hygiene Card EUSR (Blue Card)
- Trenchless installation via moling
- Use of a CAT scanner in order to identify buried services and to trace/locate the existing metallic water supply
- Reinstatement of various different domestic surface types (Paving Slabs, Block Paving, Cold Lay Tarmac, Concreting etc.)
- Excellent standard of customer care
- Full UK driving licence with less than 6 points
- Ability to pass a basic DBS check
The Rewards: The rewards for the successful candidate are great. Our client provides first class training with continued support from their office and remotely. They offer excellent career development and training opportunities for all their employees. They pay a competitive starting salary between £35,000 - £40,000 with the option to work voluntary overtime. 22 days holiday plus the bank holidays per year, company vehicle with a fuel card and a company pension.
Water Engineer employer: ATS Recruitment
Contact Detail:
ATS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Water Engineer
✨Tip Number 1
Familiarise yourself with the latest health and safety regulations related to water engineering. Being knowledgeable about these regulations will not only help you in interviews but also demonstrate your commitment to safety, which is a key aspect of the role.
✨Tip Number 2
Brush up on your problem-solving skills by practising real-life scenarios that a Water Engineer might face. This could involve mock investigations or repairs, allowing you to showcase your logical approach during discussions with potential employers.
✨Tip Number 3
Highlight any relevant experience you have with trenchless installation techniques, especially moling. If you can demonstrate practical knowledge or past projects where you've successfully used these methods, it will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your customer care approach in detail. Since excellent customer service is vital for this role, think of examples where you've effectively communicated with clients and resolved their concerns, ensuring they felt reassured and satisfied.
We think you need these skills to ace Water Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in water engineering, particularly any moling or trenchless installation work. Use specific examples to demonstrate your problem-solving skills and customer care abilities.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities of the Water Engineer role. Emphasise your logical approach to investigations and your commitment to health and safety regulations, as these are crucial for the position.
Highlight Relevant Certifications: Include any relevant certifications, such as the National Water Hygiene Card (EUSR Blue Card), in your application. This shows you meet industry standards and are prepared for the role.
Showcase Customer Care Skills: In both your CV and cover letter, provide examples of how you've delivered excellent customer service in previous roles. This is vital for the Water Engineer position, as you'll be interacting with customers on-site.
How to prepare for a job interview at ATS Recruitment
✨Showcase Your Technical Skills
Be prepared to discuss your experience with moling and trenchless installation techniques. Highlight specific projects where you've successfully completed water supply pipe investigations and repairs, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Emphasise Customer Care
Since excellent customer care is vital for this role, think of examples where you've effectively communicated with customers. Be ready to explain how you reassure clients during on-site work, as this will show your commitment to providing a positive customer experience.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant health and safety regulations in the water engineering field. During the interview, express your understanding of these regulations and how you ensure compliance in your work, which is crucial for maintaining safety standards.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that may involve hypothetical scenarios where you need to solve unexpected challenges on-site. Practice articulating your thought process and logical approach to resolving issues, as this will highlight your critical thinking skills.
