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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer experiences at our Health Club.
- Company: Join a vibrant estate known for its exceptional facilities and community spirit.
- Benefits: Enjoy free gym membership, discounts, a pension scheme, and wellness perks.
- Why this job: Be part of a fun, engaging environment while making a positive impact on members' lives.
- Qualifications: Experience in customer service; lifeguard and gym instructor qualifications are a plus.
- Other info: Get involved with exciting events like motorsport and horseracing!
The predicted salary is between 24000 - 36000 £ per year.
Picture yourself creating and delivering exceptional customer experiences whilst inspiring, coaching and developing a great team. You will be responsible for all areas of the Health Club, equipment and first point of contact for our key suppliers. The Health Club includes Tennis Courts, Indoor Studio, Garden Studio, Reception, Gym and our Pool Plant.
Variety is the spice of life. You will actively engage with prospective members and current members and you will be managing a preventative maintenance programme and work closely with the Housekeeping Manager. You’ll be creating rotas, handling shift changes, whilst demonstrating excellent attention to detail.
What you’ll have:
- Experience of providing a high touch customer experience
- A Lifeguard qualification would be advantageous
- NVQ Level 2 Gym Instructor - desirable
- Pool Plant Operator course (PPO) desirable
- Positive and friendly with a “can do attitude”
- Attention to detail
- Ability to quickly and effectively resolve issues
- Good negotiation and influencing skills
- Excellent communicator
- A sense of fun!
What you’ll get:
- A company pension with employer contributions
- Discounted products from across the Estate
- Free Gym and Health Club Membership
- A health cash plan and access to a comprehensive wellbeing package
- Event tickets to our motorsport and horseracing events
- Company Bonus Scheme
Health Club Duty Manager - Chichester employer: The Goodwood Estate
Contact Detail:
The Goodwood Estate Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Duty Manager - Chichester
✨Tip Number 1
Familiarise yourself with the specific facilities and services offered at our Health Club in Chichester. Understanding the unique features, such as the tennis courts and pool plant, will help you engage more effectively with both prospective members and current staff during your interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've previously created exceptional experiences for customers. Be ready to discuss how you can bring that same energy and enthusiasm to our Health Club.
✨Tip Number 3
Highlight any experience you have in managing teams or creating rotas. Being able to demonstrate your organisational skills and ability to handle shift changes will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your problem-solving abilities. Think of specific instances where you've resolved issues quickly and effectively, as this is crucial for maintaining a smooth operation in a busy health club environment.
We think you need these skills to ace Health Club Duty Manager - Chichester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team management. Emphasise any qualifications related to health clubs, such as lifeguard or gym instructor certifications.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating exceptional customer experiences. Mention specific examples of how you've inspired and developed teams in previous roles.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as attention to detail, problem-solving abilities, and excellent communication. Use bullet points for clarity.
Show Enthusiasm: Convey your enthusiasm for the role and the company in both your CV and cover letter. A positive attitude and a sense of fun can set you apart from other candidates.
How to prepare for a job interview at The Goodwood Estate
✨Showcase Your Customer Service Skills
As a Health Club Duty Manager, providing an exceptional customer experience is key. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Leadership Qualities
You'll be inspiring and coaching a team, so highlight your leadership experiences. Discuss how you've successfully managed teams, created rotas, or handled shift changes in the past.
✨Highlight Relevant Qualifications
If you have a Lifeguard qualification, NVQ Level 2 Gym Instructor certification, or Pool Plant Operator course, make sure to mention these. They can set you apart from other candidates.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle various situations, such as resolving member complaints or managing equipment issues. Think of examples where you've effectively resolved problems in a timely manner.
