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- Tasks: Provide 3rd line support and lead cloud migration projects for clients.
- Company: Join a trusted MSP in Milton Keynes, delivering tailored IT solutions across the UK.
- Benefits: Enjoy a competitive salary, hybrid working model, and professional growth opportunities.
- Why this job: Be part of an innovative team tackling complex challenges and shaping future IT infrastructures.
- Qualifications: 8+ years in IT support with expertise in Azure, Office 365, and virtualization technologies.
- Other info: Collaborate in a supportive environment while working on cutting-edge projects.
The predicted salary is between 36000 - 60000 £ per year.
About Us:
We are a trusted MSP based in Milton Keynes, delivering tailored IT solutions to clients locally and across the UK. Our mission is to provide exceptional IT support, enabling businesses to thrive in a fast-paced digital world.
The Role:
We’re seeking an experienced 3rd Line Support Engineer to join our innovative team. As part of this hybrid role, you’ll spend two days a week in our Milton Keynes office, collaborating with colleagues, and the rest supporting clients remotely. You’ll tackle complex technical challenges, lead transformative projects, and play a key role in shaping the future of our clients’ IT infrastructure.
Key Responsibilities:
- Provide 3rd line support for clients’ technical issues, ensuring seamless resolutions.
- Execute impactful Azure and Office 365 projects, enhancing clients' IT systems.
- Drive VMware to Hyper-V migrations, transitioning client environments smoothly.
- Lead cloud migration projects, moving clients from on-premise technologies to hosted cloud solutions.
- Collaborate with clients and internal teams to deliver innovative IT solutions and support.
About You:
The ideal candidate will bring:
- A minimum of 8 years’ experience in IT support roles.
- Expertise in Azure, Office 365, and virtualization technologies such as VMware and Hyper-V.
- Proven success in cloud migrations and infrastructure transformations.
- Strong problem-solving and analytical skills to tackle complex IT challenges.
- Excellent interpersonal and communication abilities for client-facing interactions.
What We Offer:
- Competitive salary and benefits package.
- Hybrid working model for work-life balance.
- Opportunities to grow professionally and work on cutting-edge projects.
- Supportive and collaborative team environment.
Contact Detail:
IT Search & Select Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior 3rd Line Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in Azure, Office 365, and virtualisation. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the IT support community, especially those who work in managed service providers (MSPs). Attend local meetups or online forums to share insights and learn about potential job openings.
✨Tip Number 3
Prepare to discuss specific examples of your past experiences with cloud migrations and infrastructure transformations. Highlighting your hands-on experience will set you apart during interviews and show that you can handle the responsibilities of the role.
✨Tip Number 4
Research our company culture and values at StudySmarter. Understanding what we stand for will help you tailor your conversations and show how you align with our mission, making you a more attractive candidate.
We think you need these skills to ace Senior 3rd Line Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 3rd line support, particularly with Azure, Office 365, and virtualization technologies like VMware and Hyper-V. Use specific examples to demonstrate your expertise in cloud migrations and infrastructure transformations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your problem-solving skills. Mention how your background aligns with the company's mission to provide exceptional IT solutions and how you can contribute to their innovative team.
Highlight Relevant Experience: In your application, emphasise your 8+ years of experience in IT support roles. Detail any specific projects you've led, especially those involving cloud migrations or complex technical challenges, to illustrate your capability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in client-facing roles.
How to prepare for a job interview at IT Search & Select
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Azure, Office 365, and virtualisation technologies like VMware and Hyper-V. Highlight specific projects you've worked on, especially those involving cloud migrations or infrastructure transformations.
✨Demonstrate Problem-Solving Skills
Expect to face technical scenarios during the interview. Practice articulating your thought process when tackling complex IT challenges, as this will showcase your analytical abilities and how you approach problem-solving.
✨Emphasise Communication Skills
Since the role involves client-facing interactions, be ready to demonstrate your interpersonal skills. Share examples of how you've effectively communicated technical information to non-technical clients or collaborated with teams to deliver solutions.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the company's projects, team dynamics, and future goals. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
