Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers via calls, emails, and chats while upselling products.
- Company: Join a dynamic Domestic Sales & Service team in Birchwood, Warrington.
- Benefits: Enjoy a competitive salary, flexible hours, and generous holiday entitlement.
- Why this job: Be part of a supportive team that values exceptional customer experiences and personal growth.
- Qualifications: No specific experience required; just bring your passion for customer service!
- Other info: Fixed-term contract until March 2025 with potential for growth.
The predicted salary is between 19500 - 29500 £ per year.
Are you passionate about delivering exceptional customer experiences? Do you thrive in a sales-driven environment where you can build relationships, solve problems, and exceed expectations? If so, we want to hear from you! We’re hiring Customer Service Advisors to join a busy Domestic Sales & Service team based in Birchwood, Warrington. What We’re Offering Salary: £24,500 (pro rata) + bonus (OTE £400 per month) Location: Birchwood Hours: Monday to Friday: 8am–4pm or 9am–5pm 2 in 4 Saturday mornings (with a half-day off in lieu) Contract: Fixed-term until the end of March 2025 Your Role As a Customer Service Advisor, you’ll play a key role in supporting and growing a domestic customer base by: Delivering outstanding customer experiences across calls, email, web chat, and other channels. Cross-selling and upselling products to meet customer needs and maximize sales. Managing customer inquiries and objections with empathy and professionalism. Staying informed about products and services to provide expert advice. Why Join Us? We value our team and offer a range of benefits to reward your hard work, including: Competitive salary with uncapped commission No weekend working in the summer Generous holiday entitlement: 25 days (plus bank holidays), increasing to 26 after 2 years Flexibility: Buy, sell, or carry annual leave Company perks: Pension, life ass…
Inbound Customer Service employer: Morson Talent Careers
Contact Detail:
Morson Talent Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Customer Service
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will not only help you answer customer inquiries effectively but also enable you to confidently cross-sell and upsell during your interactions.
✨Tip Number 2
Practice your communication skills! Since you'll be engaging with customers through various channels, honing your ability to convey information clearly and empathetically will set you apart from other candidates.
✨Tip Number 3
Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved customer issues or exceeded expectations, as this is a key aspect of the role.
✨Tip Number 4
Demonstrate your passion for customer service. During any conversations or interviews, express your enthusiasm for creating exceptional customer experiences and how you thrive in a sales-driven environment.
We think you need these skills to ace Inbound Customer Service
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Inbound Customer Service position. Highlight key responsibilities and required skills, such as delivering exceptional customer experiences and managing inquiries with empathy.
Tailor Your CV: Customize your CV to reflect your experience in customer service and sales. Use specific examples that demonstrate your ability to build relationships, solve problems, and exceed customer expectations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service. Mention why you are interested in this role and how your skills align with the company's values and goals.
Highlight Relevant Experience: In your application, emphasize any previous roles where you successfully managed customer inquiries or engaged in sales activities. Use metrics or achievements to illustrate your impact in those positions.
How to prepare for a job interview at Morson Talent Careers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share specific examples from your past roles where you went above and beyond to help a customer.
✨Demonstrate Sales Skills
Since the role involves cross-selling and upselling, prepare to discuss your experience in sales-driven environments. Highlight any successful strategies you've used to meet or exceed sales targets.
✨Practice Empathy and Problem-Solving
Be ready to showcase your ability to manage customer inquiries and objections with empathy. Prepare scenarios where you effectively resolved customer issues while maintaining professionalism.
✨Stay Informed About Products and Services
Research the company's products and services before the interview. Being knowledgeable will allow you to provide expert advice during the conversation and demonstrate your commitment to the role.
