2nd Line Support Engineer

2nd line onsite Engineer

Salary: £26,000 – 30,000

Location – Newcastle – 3 days onsite

What you will be doing

A growing and established Newcastle based MSP are seeking a 2nd Line support Engineer to join the team. You will providing escalated support to VIP clients. You will be taking ownership of your tickets and taking them through to resolution.

Required Skills

• MSP Experience.
• Basic networking.
• Windows server support.
• Office 365 administration.
• Networking
• Experience as a 2nd line support Engineer.
• Efficient in meeting all SLA’s (including troubleshooting, maintenance and support).

Benefits

• Free IT Certifications.
• Clear progression pathway.
• Life Assurance.
• Health Insurance.
• Company Car Scheme