Dementia Adviser

About The Role

Please contact us if you would like the welsh translation of this advert

We have an amazing opportunity to join us at the Alzheimer\’s Society and be part of the Gwent Dementia Support Service as a Dementia Adviser. The Dementia Support Service provides personalised advice, guidance and support to people living with dementia and their carers. There are five roles, which will each be based in one of the Dementia Hubs across each of the five local authorities within Gwent (Hub locations: Abergavenny, Caerphilly, Newport, Cwmbran and Ebbw Vale). As a Dementia Adviser covering the Dementia Hubs, you will work closely with other Dementia Advisors, third sector agencies, as well as representatives from Aneurin Bevan University Health Board, Local Authorities and other local organisations. you will play a key role in supporting the ongoing development and promotion of the hubs

This role is located at our Caerphilly Hub on a fixed term contract until 31/3/2026.

The Dementia Hubs are located in community venues and offer open access for anyone looking for Information, Assistance or Advice about memory concerns and/or Dementia. This may be individuals, carers or family members, or professionals. The support/information required is unique to each individual, as it is based upon their personal circumstances and support needs.

As a Dementia Adviser within the Hubs, you will have the rewarding opportunity to support the development of the service offer based on feedback from partner agencies and those attending the hub. By providing this early intervention, we can help people seek support from the appropriate agency, understand their type of dementia, manage ongoing daily living needs, take control of their health and wellbeing and provide access to relevant local services. This could include referring on to one of our internal services. Our wider team of Dementia Adviser\’s support people in their homes, being able to interact face to face, over the telephone and virtually, helping to give people the tools and knowledge to make informed decisions about their future.

We also provide peer support services to ensure people affected by dementia are able to meet others in a similar situation, access the support they need whilst enjoying meaningful and engaging activities. As a Dementia Adviser within the hubs, you will promote these peer support services, as well as those run by partner agencies, whilst bringing an enthusiastic and positive approach to the role.

About you

We are looking for an experienced and highly motivated individual, with an understanding of dementia and the needs of those living with dementia and their carers. To be successful in this role you will have:

• Excellent non-judgmental communication and listening skills.
• Strong organisational and time management skills in order to manage the hub rota and partner agencies attendance
• Ability to assess client need along with the understanding of client confidentially is essential.
• Be empathetic and non-judgmental in your approach with a commitment to equal opportunity.
• You will also be committed to putting people affected by dementia at the heart of everything we do, to make the service the best it can be.
• Preferably experience of working with a wide variety of relevant agencies and great networking and influencing skills are essential.
• You should have good IT skills and the ability to embrace occasional changes in IT tools.
• Have the ability and means to be able to travel independently throughout Gwent.

Interviews will be held on the 18th June.

What you\’ll focus on:

• Promoting and developing the Dementia Hubs
• Building links with local organisations and encouraging their involvement in the hubs
• Managing the rota for other organisations at the hub
• Providing high quality information to members of the public and professionals
• Taking referrals from members of the public

About You

About Alzheimer\’s Society

Dementia is the UK\’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer\’s Society, we\’re the UK\’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we\’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer\’s Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer\’s Society.

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer\’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you\’re considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours\’ notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people\’s lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer\’s Society.

You can also visit our Working for Us pages, which give you more information about what it\’s like to be an employee at the Society.