Junior CRM Manager

Junior CRM Manager

London Full-Time No home office possible
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Job Title: Junior CRM Manager

Salary Range: £40,000+ 10% Bonus

Location: London, Holborn (Hybrid)

Our client is a fast-growing name in the hospitality sector, known for delivering premium experiences through innovation, style, and customer-first thinking. With a strong digital strategy and a culture rooted in creativity, authenticity, and smart execution, they’re investing in best-in-class CRM systems to build deeper, more personalised relationships with their customers. Based in vibrant Holborn, their London HQ is a hub of collaboration, where commercial, tech, and brand teams work side by side to shape an exciting future.

The Junior CRM Manager will play a pivotal role in transforming the way customer communications are delivered and optimised. This hands-on role is ideal for someone ready to take ownership of CRM projects, improve customer journeys, and bring data to life across platforms like Klaviyo and Salesforce. From delivering multi-channel lifecycle campaigns to working closely with developers and creative teams, you will help build a connected and customer-first experience across digital touchpoints. This is a great opportunity to learn, lead, and grow within a business that values both tech expertise and creativity.

Essential Skills

  • Hands-on experience with CRM tools like Klaviyo and Salesforce
  • Strong project management skills with a technical mindset
  • Ability to work with developers and manage integrations
  • Experience with email lifecycle campaigns and segmentation
  • Confident using data to drive campaign performance

Benefits

  • 10% annual bonus on top of base salary
  • Hybrid working model
  • People’s Pension from day one – 3% employer / 5% employee contribution
  • Bupa – single medical cover
  • Life insurance – 3x annual salary
  • Critical illness cover – £40,000
  • 25 days annual leave, increasing by 1 day each service anniversary (up to 30 days)
  • Discretionary bonus – up to 10%
  • Discounted products
  • Clear development path in a growing CRM function
  • Work with modern CRM tools and forward-thinking teams
  • Central London office near Holborn with a collaborative culture
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Contact Detail:

3Search Recruiting Team

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