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For Companies At a Glance
- Tasks: Assist customers with eyewear selection and ensure a smooth shopping experience.
- Company: Join a small, growing team in the vibrant City of Westminster.
- Benefits: Enjoy free eyewear, discounts, 28 days holiday, and team-building days.
- Why this job: Be part of a friendly team focused on customer satisfaction and sustainability.
- Qualifications: 1 year of optical sales experience and strong communication skills required.
- Other info: Must be available for weekend shifts; tech-savvy individuals will thrive.
The predicted salary is between 28800 - 42000 £ per year.
We’re looking for a friendly, organised Optical & Sales Administrator to join a small, growing team in the City of Westminster. This is a hands-on role where you'll support both retail and online operations, helping customers find the right eyewear and ensuring a smooth, professional experience from start to finish.
Key Responsibilities
- Deliver exceptional customer service in-store and online
- Guide customers through frame and lens selection
- Accurately take optical measurements
- Respond to enquiries via email and phone
- Maintain customer records and support outreach efforts
- Oversee store presentation, stock levels, and admin
- Support store opening/closing and weekend shifts
What We’re Looking For
- At least 1 year of experience in optical sales or dispensing
- Strong communication and customer service skills
- Detail-oriented, organised, and target-driven
- Comfortable with tech tools and multitasking
- Interest in sustainability and circular design
- Able to work Saturdays or Sundays (essential)
What You’ll Get
- Free eyewear and friends/family discounts
- Central London location
- 28 days holiday (incl. bank holidays)
- Team days and a collaborative work environment
Contact Detail:
BlackSquare - Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in eyewear and optical technology. Being knowledgeable about current styles and sustainable practices will not only impress your potential employers but also help you connect better with customers.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock sales scenario. This will help you refine your communication techniques and prepare you for real-life interactions with customers.
✨Tip Number 3
Make sure to highlight any experience you have with tech tools, especially those related to sales or customer management. Being tech-savvy is crucial in this role, so be ready to discuss your familiarity with relevant software during the interview.
✨Tip Number 4
Show your enthusiasm for sustainability and circular design in your conversations. Employers appreciate candidates who share their values, so be prepared to discuss how you can contribute to these initiatives within the company.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in optical sales or dispensing. Emphasise your customer service skills and any specific achievements that demonstrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and sustainability. Mention your experience in retail and how it aligns with the company's values, particularly in providing exceptional customer service.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills and detail-oriented nature. Provide examples of how you've successfully managed multiple tasks in a fast-paced environment.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a collaborative team environment. Mention your willingness to work weekends and your interest in contributing to the store's success.
How to prepare for a job interview at BlackSquare - Recruitment Specialists
✨Showcase Your Customer Service Skills
Since the role requires exceptional customer service, prepare examples from your past experiences where you successfully assisted customers. Highlight how you resolved issues and ensured a positive experience.
✨Demonstrate Your Knowledge of Eyewear
Familiarise yourself with different types of eyewear, lenses, and current trends in the optical industry. Being able to discuss these topics will show your genuine interest and expertise during the interview.
✨Prepare for Technical Questions
As the job involves using tech tools, be ready to discuss your comfort level with technology. Think of specific software or systems you've used in previous roles and how they relate to the position you're applying for.
✨Express Your Interest in Sustainability
Given the emphasis on sustainability and circular design, be prepared to talk about why these values matter to you. Share any relevant experiences or knowledge that align with the company's mission.
