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For Companies At a Glance
- Tasks: Lead global DTC strategy and enhance customer experience across major markets.
- Company: Join a fast-growing DTC sports brand making waves in the industry.
- Benefits: Enjoy flexible working hours, 25 days holiday, and a dog-friendly office.
- Why this job: Be part of an innovative team driving growth and customer loyalty in a dynamic environment.
- Qualifications: 5+ years in Ecommerce with strong analytical and leadership skills required.
- Other info: Passion for sports is a bonus; apply now to join this exciting journey!
The predicted salary is between 63000 - 84000 £ per year.
We are working with a fast-growth DTC sports brand in Essex to help them hire for a newly created role on their team, a Head of Ecommerce. The brand has experienced rapid growth over the last 2 years and there is a strong DTC push with over 40% of their overall sales being through Amazon & via their website.
As Head of Ecommerce, you will spearhead their global DTC strategy across 4 major markets - UK, Germany, Japan & US, taking the brand to the next level. There will be a focus on strategic leadership, enhancing the customer journey & user experience as well as introducing loyalty/subscription programmes.
What You’ll Do:
- Lead and define the global digital strategy to accelerate growth, championing a seamless and engaging customer journey across all platforms.
- Build, develop, and grow a high-performing team.
- Oversee a robust programme of UX enhancements and A/B testing to continuously optimise site performance.
- Drive SEO performance with technical enhancements and strategic content initiatives to maximise traffic and conversions.
- Boost customer lifetime value (LTV) through innovative loyalty programs, subscriptions, and personalised experiences.
- Own the commercial performance of all websites, leading campaigns and promotions that captivate and convert.
- Analyse data and uncover growth opportunities, translating insights into clear, actionable strategies.
- Collaborate closely with cross-functional teams including Marketing, Design, Operations, and Finance to elevate the digital experience.
What You’ll Bring:
- 5+ years experience working in Ecommerce.
- Experience working in high-growth DTC, product-based brands.
- A strategic mindset with a hands-on approach and the agility to thrive in a fast-paced environment.
- Highly Analytical with a strong understanding of Google Analytics and SEMrush.
- Exceptional leadership skills with experience managing and growing teams.
- Comfortable presenting to senior leadership.
- Experience managing multi-territory websites; familiarity with Magento 2 / Adobe Commerce is a plus.
- A passion for sports or competitive products is a bonus!
Benefits:
- Flexible working (Core Hours 10am-3pm).
- Brand new modern offices.
- 25 days holiday.
- Private healthcare options.
- Discounted products.
- Dog-friendly office.
- Free on-site parking.
Sounds like a good fit? Apply now or send your CV directly to laura@3search.co.uk.
Head of Ecommerce employer: 3Search
Contact Detail:
3Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Ecommerce
✨Tip Number 1
Familiarise yourself with the latest trends in DTC ecommerce, especially in the sports goods sector. Understanding what drives customer engagement and loyalty in this niche will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the ecommerce space, particularly those who have experience in high-growth DTC brands. Engaging with industry peers can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific strategies you've implemented in previous roles that have successfully enhanced customer journeys or increased conversion rates. Real-life examples will demonstrate your capability and strategic mindset.
✨Tip Number 4
Showcase your analytical skills by being ready to discuss how you've used data to drive decisions in past positions. Highlighting your proficiency with tools like Google Analytics and SEMrush will be crucial for this role.
We think you need these skills to ace Head of Ecommerce
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Head of Ecommerce position. Tailor your application to highlight relevant experiences that align with the job description.
Craft a Compelling CV: Your CV should clearly showcase your 5+ years of experience in Ecommerce, particularly in high-growth DTC environments. Emphasise your leadership skills and any specific achievements related to digital strategy and customer engagement.
Write a Strong Cover Letter: In your cover letter, express your passion for sports and competitive products. Discuss how your strategic mindset and analytical skills can contribute to the company's growth and enhance the customer journey.
Highlight Relevant Skills: Make sure to mention your familiarity with tools like Google Analytics and SEMrush, as well as any experience with multi-territory websites and platforms like Magento 2 or Adobe Commerce. This will demonstrate your technical proficiency and readiness for the role.
How to prepare for a job interview at 3Search
✨Showcase Your Strategic Vision
As the Head of Ecommerce, you'll need to demonstrate a clear understanding of global digital strategies. Prepare to discuss your vision for enhancing customer journeys and how you would approach driving growth across multiple markets.
✨Highlight Leadership Experience
This role requires exceptional leadership skills. Be ready to share specific examples of how you've built and developed high-performing teams in the past, and how you plan to foster a collaborative environment at the new company.
✨Demonstrate Analytical Skills
Given the emphasis on data analysis in this position, come prepared with insights from your previous roles. Discuss how you've used tools like Google Analytics and SEMrush to uncover growth opportunities and optimise performance.
✨Familiarity with Multi-Territory Management
Since the role involves managing multi-territory websites, be sure to mention any relevant experience you have. If you're familiar with platforms like Magento 2 or Adobe Commerce, highlight this knowledge during your interview.
