IT Service Desk Systems Engineer

IT Service Desk Systems Engineer

London Full-Time 36800 - 55200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support legacy systems while transitioning to modern cloud solutions, focusing on SQL and infrastructure.
  • Company: Join a forward-thinking organisation transforming healthcare through digital innovation.
  • Benefits: Enjoy a competitive salary, generous pension contributions, and £8,000 travel assistance.
  • Why this job: Be part of a vital transformation in healthcare, making a real difference for patients.
  • Qualifications: Strong SQL knowledge and experience with SharePoint, IIS, and Windows Server required.
  • Other info: This is a 12-month fixed-term contract with opportunities for professional growth.

The predicted salary is between 36800 - 55200 £ per year.

12 Months FTC offering £46,000 per annum + great benefits

  • £8,000 Travel Assistance (HCAS)
  • Generous pension (12% Personal Contribution + 23% Employer Contribution)

We are looking for an experienced IT professional to join during the transition of legacy case management systems to modern, cloud-based solutions. Your role will focus on maintaining and supporting on-prem legacy systems during ongoing transformation to cloud-based (AWS) software as a service (SaaS).

Your role would be in 60% focusing on supporting Applications/systems that sit on SQL, and 40% would be general Infrastructure support. Therefore we are looking for an all-rounder, with good SQL knowledge.

Responsibilities include:

  • Provide expert support and maintenance for legacy case management systems (Extranet, CMS, DTS, EKS2, and ADMS) in collaboration with the IT teams.
  • Strong experience in SQL server management and replication.
  • Experience in writing and optimising SQL scripts for system management and troubleshooting.
  • Strong knowledge of SharePoint (on-premise & cloud).
  • Experience managing and troubleshooting IIS web services.
  • Understanding of API integration for system compatibility and data sharing.
  • In-depth knowledge of Windows Server operating systems and related infrastructure.
  • Microsoft 365 Cloud.
  • Microsoft Defender for Endpoint.
  • Server virtualisation – VMware, Hyper-V.
  • Management, testing and application of Updates for Servers/Appliances and Clients.

This role offers the opportunity to be part of an exciting transformation, helping modernise the healthcare sector and improve outcomes for patients. By supporting the NHS’s digital transformation, you will play a vital part in driving change and making a positive impact in healthcare.

IT Service Desk Systems Engineer employer: identifi Global Resources

Join a forward-thinking organisation that prioritises employee well-being and professional development, offering a competitive salary of £46,000 per annum alongside exceptional benefits such as an £8,000 Travel Assistance and a generous pension scheme. Our collaborative work culture fosters innovation and growth, providing you with the unique opportunity to contribute to the NHS's digital transformation while enhancing your skills in a supportive environment. Located at the heart of healthcare innovation, this role not only allows you to make a meaningful impact but also positions you within a team dedicated to improving patient outcomes through modern technology.
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Contact Detail:

identifi Global Resources Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Service Desk Systems Engineer

✨Tip Number 1

Familiarise yourself with the specific legacy systems mentioned in the job description, such as Extranet, CMS, and EKS2. Understanding their functionalities and common issues will help you demonstrate your expertise during interviews.

✨Tip Number 2

Brush up on your SQL skills, particularly in writing and optimising scripts. Consider working on sample projects or contributing to open-source projects that involve SQL server management to showcase your abilities.

✨Tip Number 3

Gain hands-on experience with cloud technologies, especially AWS and Microsoft 365. You could set up a personal project or use online labs to get comfortable with cloud-based solutions and their integration with legacy systems.

✨Tip Number 4

Network with professionals in the IT service desk and healthcare sectors. Attend relevant meetups or webinars to connect with others who may provide insights or referrals for the role at StudySmarter.

We think you need these skills to ace IT Service Desk Systems Engineer

SQL Server Management
SQL Scripting and Optimisation
Legacy Systems Support
Cloud Solutions (AWS)
Application Support
Infrastructure Support
SharePoint Management (On-Premise & Cloud)
IIS Web Services Management
API Integration
Windows Server Operating Systems
Microsoft 365 Cloud
Microsoft Defender for Endpoint
Server Virtualisation (VMware, Hyper-V)
Update Management for Servers/Appliances and Clients
Problem-Solving Skills
Collaboration and Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with SQL server management, SharePoint, and IIS web services. Use specific examples that demonstrate your skills in maintaining legacy systems and transitioning to cloud-based solutions.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the opportunity to contribute to the NHS's digital transformation. Mention your relevant experience and how it aligns with the job requirements, particularly your SQL knowledge and infrastructure support skills.

Showcase Relevant Projects: If you have worked on projects involving API integration or cloud migration, be sure to include these in your application. Detail your role and the impact of your contributions to demonstrate your hands-on experience.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an IT role.

How to prepare for a job interview at identifi Global Resources

✨Showcase Your SQL Skills

Since the role heavily focuses on SQL, be prepared to discuss your experience with SQL server management and replication. Bring examples of SQL scripts you've written or optimised, and be ready to explain how they improved system management or troubleshooting.

✨Demonstrate Your Cloud Knowledge

With a transition to cloud-based solutions, it's crucial to highlight your understanding of AWS and Microsoft 365 Cloud. Discuss any relevant projects you've worked on that involved cloud technologies, especially in relation to SharePoint and API integration.

✨Prepare for Technical Questions

Expect technical questions related to legacy systems, IIS web services, and Windows Server operating systems. Brush up on these topics and think of scenarios where you successfully managed or troubleshot issues in these areas.

✨Express Your Passion for Transformation

This role is about driving change in the healthcare sector. Be sure to convey your enthusiasm for modernising systems and improving patient outcomes. Share any experiences where you've contributed to similar transformations in your previous roles.

IT Service Desk Systems Engineer
identifi Global Resources
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