Senior Service Advisor

Tapp Recruit is looking for an experienced Service Advisor to grow into a new role in Brighton. Our client is an established main dealership who is looking to add to their existing team. SKILLS REQUIRED Essential * Able to convey information clearly and succinctly whether verbal or written * Excellent time management skills * Ability to establish effective working relationships with varied personnel * Ability to work in a customer focused manner * Ability to self-prioritise workload according to the business * Excellent telephone manner * Ability to follow all Departmental Processes Desirable * Deputising for the aftersales manager in their absence * Experience of working within a Service Department * Experience in dealing with customers * Ability to up-sell additional products/services PERSONAL ATTRIBUTES Essential * Exceptional communicator * Commitment to the brand aims and objectives * A professional and smart appearance at all times * Efficient and well organised * Ability to maintain confidentiality * Ability to sometimes deal with difficult, impatient or distressed people * Self-motivated and able to work as a part of a team * Ability to work under own initiative If this sounds like you Apply with a copy of your CV and we look forward to being in contact soon