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- Tasks: Keep guest rooms and public areas spotless while ensuring a luxurious experience.
- Company: Join the legendary team at Trump Turnberry, a prestigious 5-star resort in Scotland.
- Benefits: Enjoy subsidised accommodation, discounted meals, and access to spa and gym facilities.
- Why this job: Be part of a vibrant team, gain hospitality skills, and make guests feel special.
- Qualifications: A passion for luxury service; previous housekeeping experience is a plus.
- Other info: Flexible shifts available, including school hours and night shifts.
Job Description
Casual Housekeeping Attendant
Trump Turnberry, Scotland is ready to receive applications from exceptional, talented individuals to join our legendary team.
Position Purpose
To be responsible for the cleanliness and good order of guest bedrooms and all public areas within the Trump Turnberry as assigned and to assist with the comfort and well-being of guests during their stay. This position is a casual position with hours available 'as and when' business requires. Early shift, mid-shift, school shifts, back shifts & nightshift positions are available.
Essential Functions:
- To have a complete understanding of all Housekeeping core and Service Standards
- To have a complete understanding of all Housekeeping Departmental policies and procedures
- Apply luxury of Housekeeping standards to all bedrooms and public areas across the resort.
- To ensure Guest receives the highest customer service
- To carry out and assist with any reasonable tasks as instructed by your Supervisor or Manager
Candidate Specification:
- Must have a strong desire to work in an incomparable 5 star sector and be willing to exude luxury in all interactions.
- Previous knowledge or experience in luxury hotel is desirable.
- Previous Housekeeping experience is desirable.
- Eligibility to live and work in the UK is required.
- Must be able to communicate freely and eloquently in the local language
- Must be willing to adhere to immaculate grooming policy and strict uniform standards
- Extreme attention to detail and the ability to multi-task in a fast paced environment are essential.
Benefits include
- Subsidised staff accommodation (if required).
- Access to a meal on duty in the staff canteen.
- Turnberry Friends & Family Rooms Programme – discounted room rates at Trump Turnberry, available to you and your family.
- Discounts available at the Food & Beverage outlets and the Golf Professional Shop.
- Resort Facilities use of the Spa, Gym and Golf facilities(subject to some restrictions).
- Trump Hotels Associate and Friends & Family Rates – discounted room rates at all Trump Properties.
- Uniforms – a uniform will be provided, and items will be laundered at the Company's expense.
- Employee Assistance Programme offering a range of Employee Assistance Help Lines.
- Ongoing training and development, first-class hospitality training &Apprenticeship programmes are available.
AMRT1_UKCT
Contact Detail:
Turnberry Resort, Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Housekeeping Attendant
✨Tip Number 1
Familiarise yourself with the luxury standards of housekeeping. Research what sets a 5-star hotel apart from others, and be prepared to discuss how you can contribute to maintaining those high standards during your interview.
✨Tip Number 2
Highlight any previous experience in luxury settings, even if it's not directly in housekeeping. Be ready to share specific examples of how you provided exceptional service or maintained high cleanliness standards in past roles.
✨Tip Number 3
Demonstrate your attention to detail by preparing questions about the role and the hotel's operations. This shows your genuine interest and helps you stand out as a candidate who is serious about contributing to the team.
✨Tip Number 4
Be flexible with your availability. Since this is a casual position, showing that you can work various shifts will make you a more attractive candidate. Mention your willingness to adapt to the needs of the hotel during your discussions.
We think you need these skills to ace Casual Housekeeping Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Casual Housekeeping Attendant. Highlight your relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in housekeeping or similar roles, especially in luxury settings. Emphasise any specific skills that align with the job requirements, such as attention to detail and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for working in a luxury hotel environment. Mention why you want to work at Trump Turnberry and how you can contribute to their high standards of service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Turnberry Resort, Scotland
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Casual Housekeeping Attendant. Familiarise yourself with the essential functions listed in the job description, such as maintaining cleanliness and providing excellent customer service.
✨Showcase Your Attention to Detail
During the interview, highlight your ability to pay attention to detail. Share examples from previous experiences where your meticulous nature made a difference, especially in a fast-paced environment.
✨Demonstrate Your Customer Service Skills
Since this role involves ensuring guest comfort, be prepared to discuss how you would handle various guest interactions. Provide examples of how you've gone above and beyond for customers in past roles.
✨Dress the Part
Adhere to the immaculate grooming policy mentioned in the job description. Dressing smartly for the interview will not only show respect for the company but also demonstrate your understanding of the luxury standards expected at Trump Turnberry.
