Twilight Manager

Twilight Manager

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch customer service and manage stock levels.
  • Company: Join Selco Builders Warehouse, a trusted name supporting tradespeople across the UK.
  • Benefits: Enjoy discounts, extra holiday options, paid volunteer leave, and career development opportunities.
  • Why this job: Be part of a dynamic team in a fast-paced environment with great colleagues and rewards.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and team spirit!
  • Other info: Flexible hours available, with a focus on health and safety for all employees.

The predicted salary is between 24000 - 36000 £ per year.

What You'll Be Doing

  • Working as part of a team providing excellent customer service wherever there is interaction with one of our customers
  • Motivating and inspiring a team of colleagues
  • Ensuring stock availability and merchandising levels are to the required standards
  • Safe working practices of all colleagues
  • Keyholding and Duty Management

The contracted hours for this role are 37 or more.

Rewards & Benefits

At Selco Builders Warehouse, we believe in rewarding our colleagues with a benefits package that truly makes a difference. Here's what you'll enjoy when you join our team:

  • Work-Life Balance & Extras
  • Colleague Discount - Enjoy discounts at Selco and other Grafton Group businesses to help with home improvements.
  • Holiday Buy Scheme - Purchase extra holiday and spread the cost over 12 months.
  • Paid Volunteer Leave - Take time off to give back to a cause close to your heart.
  • Enhanced Family Leave Pay - Extra support for maternity, paternity, adoption, and fertility treatments.
  • Free Breakfast - Start your day right with access to our in-store and office pantries.
  • Apprenticeships & Career Development - Learn, grow, and take your career to the next level.
  • Refer a Friend Bonus - Know someone great? Earn a bonus when they join our team!
  • Financial Benefits
    • Enhanced Pension Scheme - We match every 1% above the statutory 5% that you contribute.
    • EarlyPay - Access your earned wages before payday when you need them.
    • Profit-Based Bonus Scheme - We work hard and celebrate success with quarterly and yearly bonuses.
    • ShareSave Scheme - Share in the success you help create! Save from just £5 a month and have the option to become a Grafton Group Plc shareholder.
    • Retail & Leisure Discounts - Save on groceries, restaurants, cinema tickets, theme parks, utilities and more!
  • Health & Wellbeing
    • Health Cash Plan - We cover the cost of a plan that lets you claim cash back on everyday medical treatments like dental, optical, and prescriptions. Plus, access video consultations with a GP.
    • Employee Assistance Programme - Free and confidential support, including counselling, financial guidance, and legal advice.
    • Life Assurance - Protection for your loved ones should the unexpected happen.
    • Gym Discounts - Save up to 25% at hundreds of health clubs nationwide.
    • Cycle to Work Scheme - Get a new bike and accessories through salary sacrifice, saving on tax and making commuting easier!

    About Us

    Looking to build a career with a company that's proud to support the nation's tradespeople? At Selco Builders Warehouse, we're always on the lookout for enthusiastic, down-to-earth individuals who bring a positive, team-first attitude to everything they do!

    We're a well-established name in the industry with a strong store network across the UK-and we're continuing to invest in our people, our business, and our future. It's a busy, fast-paced environment where no two days are the same, but you'll be surrounded by great colleagues and backed by a superb reward and benefits package.

    We're committed to being a truly inclusive employer. That means creating a workplace where everyone feels welcome, respected, and able to thrive-regardless of background or experience. Health and Safety remains our top priority, and we'll always support our colleagues in doing their best work, safely.

    Twilight Manager employer: Selco

    At Selco Builders Warehouse, we pride ourselves on being an exceptional employer that values our colleagues and fosters a supportive work culture. With a comprehensive benefits package including flexible working hours, career development opportunities, and a commitment to employee wellbeing, we ensure that our team members feel valued and motivated. Join us in a dynamic environment where your contributions are recognised, and you can truly make a difference in supporting the nation's tradespeople.
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    Contact Detail:

    Selco Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Twilight Manager

    ✨Tip Number 1

    Familiarise yourself with the core values and mission of Selco Builders Warehouse. Understanding their commitment to customer service and teamwork will help you align your approach during interviews and discussions.

    ✨Tip Number 2

    Showcase your leadership skills by preparing examples of how you've motivated and inspired teams in previous roles. Be ready to discuss specific situations where your actions led to improved performance or morale.

    ✨Tip Number 3

    Research the importance of stock management and merchandising in a retail environment. Being able to speak knowledgeably about these topics will demonstrate your readiness for the responsibilities of a Twilight Manager.

    ✨Tip Number 4

    Network with current or former employees of Selco Builders Warehouse if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

    We think you need these skills to ace Twilight Manager

    Customer Service Excellence
    Team Leadership
    Motivational Skills
    Stock Management
    Merchandising Standards
    Health and Safety Compliance
    Keyholding Responsibilities
    Problem-Solving Skills
    Communication Skills
    Time Management
    Adaptability
    Conflict Resolution
    Organisational Skills
    Attention to Detail

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the key responsibilities of a Twilight Manager. Highlight your relevant experience in customer service, team motivation, and stock management in your application.

    Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your leadership abilities, customer service experience, and any relevant achievements that demonstrate your capability to manage a team effectively.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Selco Builders Warehouse and how your values align with their commitment to inclusivity and teamwork.

    Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

    How to prepare for a job interview at Selco

    ✨Show Your Team Spirit

    As a Twilight Manager, you'll be leading a team. Make sure to highlight your experience in motivating and inspiring colleagues during the interview. Share specific examples of how you've successfully worked within a team to achieve goals.

    ✨Demonstrate Customer Service Skills

    Customer service is key in this role. Prepare to discuss situations where you've provided excellent service, resolved conflicts, or improved customer satisfaction. This will show that you understand the importance of customer interactions.

    ✨Know Your Stock Management

    Understanding stock availability and merchandising is crucial. Brush up on your knowledge of inventory management and be ready to discuss how you've ensured stock levels meet standards in previous roles.

    ✨Emphasise Safety Practices

    Safety is a top priority at Selco Builders Warehouse. Be prepared to talk about your experience with safe working practices and how you've contributed to a safe work environment in past positions.

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