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- Tasks: Engage customers, provide tailored advice, and manage sales processes in a busy showroom.
- Company: Join a well-established, family-run retailer known for exceptional customer experiences and premium products.
- Benefits: Enjoy a competitive salary, bonus potential, and a supportive team environment.
- Why this job: Be part of a growing business that values outstanding service and offers a dynamic work culture.
- Qualifications: Minimum 2 years in customer-facing sales, strong communication skills, and CRM experience required.
- Other info: Passion for interiors and luxury retail experience is a plus!
The predicted salary is between 24000 - 26000 £ per year.
A well-established, family-run retailer is expanding its team and seeking a confident, service-driven Sales Advisor for their showroom in the local area. Known for delivering exceptional customer experiences and premium quality products, this growing business is looking for someone who thrives in a busy, customer-focused environment.
You'll play a key role in delivering outstanding service throughout the full customer journey – from initial enquiry through to aftersales care. This is a varied position combining showroom-based sales, technical advice, administration, and customer support both in person and over the phone/email.
Description of the role:- Engage with customers in the showroom and over phone/email to guide them through the sales process.
- Provide tailored advice on products, technical suitability, sizing, and design.
- Create quotations, process payments, arrange deliveries, and resolve customer queries.
- Manage sample requests and follow up with prospective customers.
- Maintain accurate customer records in the CRM system.
- Ensure the showroom remains tidy, welcoming, and well-presented.
- Confirm showroom appointments and prepare refreshments for visitors.
- Make proactive follow-up calls to clients and handle all incoming enquiries efficiently.
- Minimum 2 years' experience in a customer-facing sales or retail role.
- Strong communication skills with excellent attention to detail.
- Experience using a CRM system and Microsoft Office.
- Highly organised with the ability to manage multiple tasks in a fast-paced setting.
- A proactive, hands-on attitude.
- Experience in the luxury or premium retail market is a bonus.
If you’re a confident communicator with a passion for interiors and a natural flair for delivering outstanding customer experiences, we’d love to hear from you!
Sales Advisor employer: fabric recruitment
Contact Detail:
fabric recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the products offered by the retailer. Understanding the features and benefits of their premium quality items will allow you to engage confidently with customers and provide tailored advice.
✨Tip Number 2
Brush up on your CRM skills. Since managing customer records is a key part of the role, being proficient in using CRM systems will demonstrate your ability to handle administrative tasks efficiently.
✨Tip Number 3
Practice your communication skills. As a Sales Advisor, you'll need to convey information clearly and effectively, both in person and over the phone. Role-playing scenarios can help you prepare for real customer interactions.
✨Tip Number 4
Show your passion for interiors. When you express genuine enthusiasm for the products and the industry during your interactions, it will resonate with potential employers and show that you're a great fit for their team.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer-facing sales or retail roles. Emphasise your communication skills and any experience with CRM systems, as these are key for the Sales Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for interiors and your ability to deliver exceptional customer experiences. Mention specific examples from your past roles that demonstrate your proactive attitude and attention to detail.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to manage multiple tasks in a fast-paced environment. This will show that you can thrive in the busy showroom setting described in the job listing.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at fabric recruitment
✨Showcase Your Customer Service Skills
As a Sales Advisor, your ability to engage with customers is crucial. Prepare examples from your past experiences where you provided exceptional service, resolved issues, or went above and beyond for a customer.
✨Know the Products Inside Out
Familiarise yourself with the products offered by the retailer. Be ready to discuss their features, benefits, and any technical details that may come up during the interview. This will demonstrate your commitment and knowledge.
✨Demonstrate Organisational Skills
Since the role involves managing multiple tasks, be prepared to discuss how you prioritise and organise your workload. Share specific strategies or tools you use to stay on top of your responsibilities.
✨Prepare Questions for the Interviewer
Show your interest in the role and the company by preparing thoughtful questions. Ask about the team dynamics, training opportunities, or how success is measured in the Sales Advisor position.
