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For Companies At a Glance
- Tasks: Join us in taking orders and serving delicious food at the Cafe at the Palace.
- Company: Benugo creates exceptional food experiences in iconic London locations.
- Benefits: Enjoy free lunch, endless drinks, discounts, and career development opportunities.
- Why this job: Be part of a friendly team in a historic setting with a focus on customer satisfaction.
- Qualifications: No experience needed; just bring your smile and dedication!
- Other info: Full training provided and a culture of inclusivity and progression.
Company Description
When we founded Benugo 23 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world's best loved public spaces and visitor attractions. Find out more about us at www.benugo.com.
Job Description
We are looking for an experienced Team Member to join the team at Cafe at the Palace of Holyroodhouse.
Cafe at the Palace
Set in the historic Mews Courtyard, the Café at the Palace offers a menu suitable for every occasion. Choose from a selection of home-made soups and fresh salads, that celebrate the best of the season and use locally sourced ingredients within 100 miles of the Palace of Holyroodhouse.
About the Team Member role:
- Taking orders, serving food and drinks
- Ensuring the customers experience is maintained at all times to the highest standard
- Ensuring that food safety standards are followed at all times
Experience isn’t essential, as full training will be provided. However, a smile, dedication to exceeding customer expectations, and being a great team player are essential.
Qualifications
Additional Information
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing and exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Hapi app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!
Contact Detail:
WSH Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Team Member, Cafe at the Palace
✨Tip Number 1
Familiarise yourself with the Benugo brand and its values. Understanding their commitment to quality and customer experience will help you align your approach during any interviews or discussions.
✨Tip Number 2
Showcase your customer service skills in any interactions you have with the team or during the application process. A friendly attitude and willingness to go the extra mile can set you apart from other candidates.
✨Tip Number 3
If possible, visit the Café at the Palace before applying. This will give you a feel for the environment and allow you to mention specific details about your experience there in conversations with the hiring team.
✨Tip Number 4
Network with current or former employees of Benugo if you can. They can provide valuable insights into the company culture and what it takes to succeed as a Team Member, which you can leverage during your application.
We think you need these skills to ace Cafe Team Member, Cafe at the Palace
Some tips for your application 🫡
Understand the Company: Familiarise yourself with Benugo's mission and values. Visit their website to learn about their food philosophy and customer service standards, which will help you tailor your application.
Highlight Relevant Skills: Even if you lack direct experience, emphasise your customer service skills, teamwork, and any relevant experiences that demonstrate your ability to exceed customer expectations and maintain high standards.
Craft a Personal Statement: Write a compelling personal statement that reflects your enthusiasm for the role and the café environment. Mention your dedication to providing excellent customer service and how you align with Benugo's culture of inclusivity.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at WSH Group
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share any previous experiences where you went above and beyond to ensure a great experience for customers, even if they are not directly related to the café industry.
✨Demonstrate Team Spirit
As a Team Member, being a great team player is essential. Be prepared to discuss how you have collaborated with others in past roles. Highlight any specific examples of teamwork that led to successful outcomes.
✨Emphasise Adaptability and Willingness to Learn
Since experience isn’t essential, focus on your ability to learn quickly and adapt to new environments. Mention any situations where you successfully picked up new skills or adapted to changes in a fast-paced setting.
✨Familiarise Yourself with the Menu
Before the interview, take some time to research the Café at the Palace's menu and values. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions more effectively.
