At a Glance
- Tasks: Welcome customers, ensure safe equipment use, and deliver fitness assessments and classes.
- Company: Fusion Lifestyle is dedicated to getting communities active and providing excellent customer service.
- Benefits: Enjoy 22 days holiday, free gym membership, and industry-leading training opportunities.
- Why this job: Join a dynamic team making a positive community impact while developing your fitness career.
- Qualifications: Level 2 Fitness Instructing qualification and CIMSPA membership required within one month.
- Other info: Be part of a diverse team in a fast-paced environment focused on health and safety.
The predicted salary is between 24000 - 36000 £ per year.
Become a Gym Instructor at Fusion: The gym can be an intimidating place and as a Gym Instructor for Fusion Lifestyle, you will warmly welcome all customers, ensure equipment is used safely, and encourage users by devising and delivering fitness assessments and programmes, all whilst keeping the gym clean and inviting. You will also deliver group exercise classes when required, so you will need experience of delivering exercise classes using first class customer service to a diverse client base. To be successful in this role you will need an engaging and honest personality, with a natural ability to build strong relationships and put people at ease, alongside a “can-do”, solutions focused attitude.
You’ll also need:
- Level 2 qualification in Fitness Instructing
- CIMSPA membership is essential within one month of employment
Some of the responsibilities of the role include (but are not limited to):
- Establishing and maintaining excellent relationships with our customers and potential customers
- Supervising activities in the Fitness Rooms and operating the equipment in a manner consistent with safe working practice
- Assisting in the implementation, marketing and administration of activities and healthy lifestyles
- Devising and delivering fitness assessments, programmes and testing, exercise prescription, GP referrals and specialist inductions, as and when required (following appropriate training)
- Supporting and assisting in sales and retention processes
- Maintenance of customer records and performing administration duties as required
- Maintenance of own mandatory qualifications, licensing and CPD/ training requirements
- Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure
- Carry out testing and / or other hygiene, health and safety checks as needed, passing results immediately to the appropriate person and escalating potential issues promptly
- Safely support managing customer flow and expectation of waiting times and attendance across all areas of the centre
- Undertake all day-to-day cleaning and maintenance of the equipment and fittings, to the highest possible standards, bringing attention any faults or major repairs to the relevant team
- Proactively manage customer behaviour during the use of facilities to ensure highest possible levels of safety and enjoyment
We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast paced environment.
Employee Benefits:
- 22 days’ holiday, plus 8 bank holidays (pro rata)
- Employer Contribution Pension Scheme
- Free Gym & Swim membership at Fusion centres
- Free Eye tests
- Cycle to Work Scheme
- Employee Referral Scheme
- Industry Leading Training
If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.
Fitness Instructor - Gym - Herne Bay employer: Active Life
Contact Detail:
Active Life Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fitness Instructor - Gym - Herne Bay
✨Tip Number 1
Familiarise yourself with Fusion Lifestyle's values and mission. Understanding their commitment to community engagement and customer service will help you align your approach during the interview, showcasing how you can contribute to their goals.
✨Tip Number 2
Prepare to discuss your experience in delivering group exercise classes. Be ready to share specific examples of how you've engaged diverse client bases and created inclusive environments, as this is crucial for the role.
✨Tip Number 3
Highlight your ability to build strong relationships with customers. Think of instances where you've successfully connected with clients, as this will demonstrate your engaging personality and customer service skills.
✨Tip Number 4
Showcase your proactive attitude towards health and safety. Be prepared to discuss how you've previously managed customer behaviour and ensured a safe environment, which is essential for maintaining high standards in the gym.
We think you need these skills to ace Fitness Instructor - Gym - Herne Bay
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Fitness Instructor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous experience you have in fitness instructing or delivering group exercise classes. Provide specific examples of how you've successfully engaged with clients and created fitness programmes that meet their needs.
Showcase Your Personality: Since the role requires an engaging and honest personality, make sure to convey your enthusiasm for fitness and customer service in your application. Use a friendly tone and share anecdotes that demonstrate your ability to build relationships with clients.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Active Life
✨Show Your Passion for Fitness
Make sure to express your enthusiasm for fitness and helping others achieve their goals. Share personal experiences or stories that highlight your commitment to a healthy lifestyle and how you inspire others.
✨Demonstrate Customer Service Skills
Since this role involves interacting with a diverse client base, be prepared to discuss your previous customer service experiences. Highlight specific examples where you successfully built relationships and made clients feel welcome.
✨Prepare for Practical Scenarios
You may be asked to demonstrate how you would handle certain situations in the gym, such as managing customer flow or addressing safety concerns. Think through potential scenarios and how you would respond effectively.
✨Know the Company Values
Familiarise yourself with Fusion Lifestyle's mission and values. Be ready to discuss how your personal values align with theirs, especially regarding community engagement and promoting healthy lifestyles.