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- Tasks: Lead and mentor a skilled network engineering team while solving complex network issues.
- Company: Join a dynamic company focused on innovation in network infrastructure.
- Benefits: Enjoy a competitive salary, hybrid work options, and a 5% on-call bonus.
- Why this job: Make a real impact by driving excellence and innovation in network performance.
- Qualifications: Must have CCNP or JNCIP-ENT level expertise and strong leadership experience.
- Other info: This is a full-time, permanent role based in London.
The predicted salary is between 54000 - 126000 £ per year.
Lead a High-Performing Network Engineering Team!
Location: London (Hybrid)
Base: £90,000 base salary + 5% on-call bonus
Type: Full-time | Permanent
Are you a passionate network leader ready to take the reins of a high-performing third-line engineering team? We're seeking a NOC Manager who thrives on solving complex challenges, leading with clarity, and driving innovation across critical network infrastructure.
What You’ll Be Doing:
- Lead, mentor, and develop a team of skilled third-line network engineers.
- Own escalated network issues—diagnose and resolve complex problems in collaboration with senior engineers.
- Align network strategies with wider business goals through cross-functional collaboration.
- Drive innovation and continuous improvement in network performance, support, and security.
- Champion best practices in network architecture, operations, and incident management.
- Ensure effective workload monitoring via ServiceNow and foster operational transparency.
What You’ll Bring:
- Demonstrable technical expertise at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- Strong experience managing third-line support within a fast-paced environment.
- Expertise in ServiceNow ITSM and solid understanding of ITIL processes.
- Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP).
- Hands-on experience with Cisco, Juniper, Fortinet, and Palo Alto devices.
- Excellent leadership, communication, and decision-making skills. Leadership/Management experience is a MUST!
Apply now to make a real impact and lead a team driving excellence in every connection.
Contact Detail:
83zero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NOC Manager
✨Tip Number 1
Network with professionals in the industry, especially those who are already working in NOC roles or similar positions. Attend networking events, webinars, or local meetups to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in network management. Being knowledgeable about advancements in routing/switching protocols and ITSM tools like ServiceNow can set you apart during discussions with our hiring team.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. We value strong leadership skills, so think of specific examples where you've successfully led a team through challenges or implemented innovative solutions.
✨Tip Number 4
Showcase your problem-solving abilities by preparing for scenario-based questions. Be ready to explain how you would approach diagnosing and resolving complex network issues, as this will demonstrate your technical expertise and strategic thinking.
We think you need these skills to ace NOC Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing third-line support and your technical expertise, especially with CCNP or JNCIP-ENT certifications. Use specific examples that demonstrate your leadership skills and problem-solving abilities.
Craft a Compelling Cover Letter: In your cover letter, express your passion for network engineering and leadership. Mention how your previous experiences align with the responsibilities of the NOC Manager role, particularly in driving innovation and improving network performance.
Showcase Relevant Skills: Clearly outline your knowledge of routing/switching protocols and hands-on experience with relevant devices like Cisco and Juniper. Highlight your familiarity with ServiceNow ITSM and ITIL processes to show you meet the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at 83zero
✨Showcase Your Leadership Skills
As a NOC Manager, your leadership abilities are crucial. Be prepared to discuss your experience in mentoring and developing teams. Share specific examples of how you've led teams through challenges and fostered a collaborative environment.
✨Demonstrate Technical Expertise
Make sure to highlight your technical skills, especially your CCNP or JNCIP-ENT qualifications. Be ready to discuss complex network issues you've resolved and the technologies you've worked with, such as Cisco and Juniper devices.
✨Align with Business Goals
Understand how network strategies align with broader business objectives. Be prepared to discuss how you've collaborated cross-functionally in previous roles to drive innovation and improve network performance.
✨Familiarise Yourself with ServiceNow and ITIL
Since expertise in ServiceNow ITSM and ITIL processes is essential, brush up on these areas. Be ready to explain how you've used these tools to monitor workloads and ensure operational transparency in past positions.
