Student Services Team Leader

Permanent, Full Time Student Services at Kingston College supports learners at each stage of their journey from pre-entry to post exit. We have a student orientated culture and put learners at the heart of everything we do. We work together to ensure student success and satisfaction.

As Team Leader, you will have responsibility for the Student Support Service and specifically, to manage the Safeguarding Coordinator, a team of Advisers and Service Administration staff. You will supervise, deliver, and monitor cross college support to ensure the safety/well-being of students and ensure compliance with statutory legislation and best practice. You will work with the Service Head, Safeguarding Officers, College staff and external agencies to promote student well-being and safeguarding awareness and ensure staff/students fully understand their duties and referral procedures.

We are looking for a highly organised, dynamic and proactive Team Leader who holds a relevant degree or equivalent (such as Psychology, Social Science, Social Work, Youth & Community, Counselling, Teaching or Management). With leadership and management experience, working with complex decision making and able to deputise, you will have extensive practitioner experience of safeguarding and the protection of children and vulnerable adults, as well as a thorough understanding of how to assess risk and implement crisis intervention strategies.

With good understanding of working in an education setting (or similar) and experience of improving standards, you will have evidence of working effectively with external agencies and staff across an organisation to provide holistic support, enrichment and signposting services to enhance student wellbeing.

The successful candidate will be eligible for any increase in salary as a consequence of the annual cost of living review that will be implemented in the new academic year. Closing date for the return of completed applications is 2nd June 2025 at 9am.

The benefits package includes generous annual leave of 37 days, plus up to 8 additional days over Christmas/New Year as well as an additional 5 days Wellbeing leave to enhance employees physical and mental health. This leave is all in addition to Bank Holiday entitlement. There is an excellent pension scheme that receives a significant financial contribution from the employer (Teachers Pensions or Local Government Pension Scheme), subsidised sports facilities and professional development and training plus a salary sacrifice cycle to work scheme.

South Thames Colleges group is an equal opportunities employer and is committed to safeguarding and promoting the welfare of children and vulnerable adults. As part of our due diligence checks on prospective employees, successful candidates will be subject to an enhanced DBS check, satisfactory references, an online search and proof of eligibility to work in the UK.

As outlined in the Public Sector Equality Duty of the Equality Act 2010, we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

The South Thames Colleges Group is made up of Carshalton College, Kingston College, Merton College and South Thames College, which merged on 1 August 2017. South Thames Colleges Group is one of London’s largest providers of post-16 education and training and is an ongoing and significant contributor to its local communities. We aim to put students success at the heart of everything we do. We are looking for hard-working and collaborative people who can join our team and help challenge our students to progress and achieve.

When you click on Apply, you will be forwarded to the application page which sits on a platform hosted by an external partner called Blue Octopus who support STCG throughout the recruitment process.